SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
安いのに見た目も良く、作りがしっかりしています。短くなるので、カバンに入れて持ち運べるのも良いですね。
Брав по акції за +- 1 євро) За цю ціну - бомба тревел спін, який можна брати усюди з собою. Дуже легкий. Для джига буде саме те (стрій fast +- в моїй длині), для коливалок або вертушок краще щось би пом'якше, але знову ж таки, якщо ціна (навіть без акції) буде +- 10 євро - це гарний вибір!
bardzo dobra wedka , ktora jest bardzo dobrze skonstruowana, dobrze zbudowana I dobrze wyglądająca, wedka jest tez łatwa t ransporcie przez jej 4 części
Wow. Great Vendor. Bubbled wrapped so great!!!! Seems good quality. Will definitely buy again
La canne est très minimaliste mais le rapport qualité prix est rempli. Son action très souple est pratique pour les leurres qui tire comme les cranks ou spinner. Les emboîtements ne sont pas plein mais creux. À voir si cela n’est pas trop faible.
Arrivata in anticipo ,imballaggio molto buono , la canna è molto valida e perfetta in ogni particolare, impugnatura ottima, resistente anche a pesci di grosse dimensioni,la userò anche prossimamente quando farò un viaggio all'estero, quindi la posso consigliare a tutti i pescatori che amano questo tipo di pesca di sicuro rimarranno soddisfatti.
Me surpreendi muito pela qualidade, acredito que vou utilizar bastante, aparenta ser bem resistente. O acabamento é excelente! Da vontade de comprar outra só pra deixar guardada!
Exelente caña! comprada desde México me llegó en una semana! recomendada para el precio
Hengel goed aan gekomen. Goede veilige verpakking en geen min punt over levering. stevig handgrip. Boven alle verwachtingen. Aanrader om te starten met Roofvissen.
Bella canna da pesca e molto fine perfetta per pescare in mare
Dhdhhdbdbdbdbfbnfbfbcjcjnfnfbfjdosjfngmkfkfjhcjfjfkckudhdhdjxjhxhsjdkckjfjxjdjfjjfjdjfjfjfhfhcihrhfkcjchdbfjcjfnfjcijckdkfjckdjdjfjnfncjfjrjjcjfjyyyyyww Clayton I love it even euehhdhcjcnncjcjxjeir reirieirir rieieieieieieiieieieieieiert
Good quality rod for dock fishing. It is compact , portable and has med to firm action. It is very good value for the money.
je recommande trs belle finition
I didn't read the description well and I thought it was a telescopic rod. But I like it.
このサイズのロッドは中々無く、オカッパリ、船上どちらでもエギングで活躍してくれそうな気がします。長持ちすれば、尚良しです。
Супер запаковано, супер спінінг, супер продавець:) Однозначно раджу!
Good
muy rápida la entrega y el producto es tal cual se describe ...recomiendo altamente al vendedor excelente producto; muy bien protegido por un buen embalaje
Polecam bardzo fajny i przydatny kij w transporcie.
excelentes, me encanta el color y se ve que aguanta lo que dice, muy excelentes acabados y llegó súper rápido
Great product and I do like the quality
buena calidad de cañas muy resistente
en primera impresión es como la foto, parece de buena calidad, se doble bien y parece fuerte. Es ligera y el tamaño acorde a lo que se espera del lance de cucharilla. Espero estrenarla para ver qué tal se comporta.
It is a very good looking fishing pole nice black finishe it is long and skinny feels like it has some backbone on it I put it with a cheap baitcaster and it looks and feels good I can’t wait to try it
The rod is really good and what you see in the picture is actually not what you get it actually you get a better version in real life. It’s not blue. It’s black.