SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
perfect
Дуже классна карманна камера, виходять маленькі вайбові фото, є декілька фільтрів. Інтерфейс підтримує англійську, що прям величезний плюс. Є вбудовані наліпки на фото. В комплекті до камери карта пам'яті, зарядка і ремінець :) дуже раджу.
As described! Fun
es preciosa!!! muy bonita y fiel a las fotos del.vendedor. llega embalada con seguridad.
отличный полноценный мини фотоаппарат. встроенный аккумулятор. карту читает без проблем. так же имеет селфи камеру.
This little camera is quite amazing, honestly, and really fun to use. I wish they would reduce the time you have to press the power on button to turn it on (2 seconds), and oh, how I wish I could change the boot image xD But I can't really complain for this price. It included a few small stickers and a lanyard in the package (which is as small as the camera itself).
Товар отличный, по доставке задержка была 12 дней
제가 산것중 가장 만족스러운 제품입니다 사진도 옛날 느낌 나서 좋아요 귀여운 스티커도 같이 와요 👍👍
Товар самый лучший из представленных A5mini. 1.Две камеры. 2.IPS экран. 3.Реальные ТТХ. 4.Качество на высоте. 5.Интуитивно понятное меню на английском языке. 6.Фирменная упаковка и комплектация. 7.изысканный вид. 8.Хороший ёмкий аккумулятор 400mA. 9.Качество фото и видео заслуживает внимания. 10.Память до 64 Gb. Доставка раньше срока на три дня, в идеальном состоянии.
Not that clear but it’s ok for the 1980s pic
Simple y super comoda, la verdad mas un juguete que una camara en si pero cumple sus funciones completamente.
Tô apaixonada nessa compra!!! Muito fofo, dá vontade de tirar foto de tudo. A estética da foto fica bem anos 2000.
Preciosa mini cámara, es tal cual la imagen. Para ser pequeña y de 2Mpx tiene buena calidad, me gusta que tenga cámara frontal y delantera. La puedes llevar a todas partes y hacer fotos a todo lo que ves. Me encantan! Además el color es perfecto, fue una muy buena compra sin duda. El paquete viene con la mini cámara, un cable usb para cargar, una correa de cuero y unas pegatinas. La he recibido antes de tiempo, vendedor recomendado.
Nice toy.
.