SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
great to use looking forward to making many flies
todo perfecto. Agarra bien los anzuelos. haber si después de 100 moscas sigue así
хорошо!
perfeito e ótima qualidade
Получил заказ. Всё отлично сделано. Рекомендую продавца.
o produto e muito bom eu recomendo pode comprar sem medo chegou tudo certinho
Chegou tudo certo. O produto veio conforme a descrição. chegou dentro do prazo. fiquei satisfeito com a compra. Recomendo o produto e a loja.
Super satisfeito com o produto. Caixa pequena, 15cm X 20cm, dá pra levar pra todo canto. Muitas regulagens e muito espaço para atar iscas grandes. Base em ferro fundido, o restante em aço e alumínio, nada de.plastico.
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Absolutely Fantastic - especially given the price. I have a Renzetti and Regal on the "nice" side plus another handful or two of cheap vises... This is a great vice. The adjustable jaws are great - the overall fit and finish is nice enough. If this were the only vise I could afford/obtain, I'd be more than happy. I will likely tie on this for awhile, then relegate it to travel duty. I give a lot of very good/capable equipment away (old), but this one I will keep. This is great.
took some time to get here, but I really like it. coupons and discounts save me from having to buy $100 ones. for $50 and below, its worth the wait. This is my first rotationing vice I got ever, and it proved its worth.
It looks good. But I haven’t used it yet.
ela é legal, serve bem para o que é proposto, ainda não é profissionalbbbhhh
Заказ соответствуют описанию. Достаточно неплохое качество на первый взгляд. Использование товара покажет его плюсы и минусы
Ótima relação custo X benefício! Esperava menos, pelo preço. Plenamente funcional, exatamente como anunciado e chegou ao Brasil em apenas 9 dias. Recomendo!
Посылку получил спасибо удачных продаж всё как в описании
essayé sur une nymphe avec beaucoup de contraintes, tout s'est bien passé. l'étau tient bien l'hameçon. pour le prix, je recommande ! à voir dans le temps
super correspond à la description 👍 arrivé très vite fonctionne très bien facile à utiliser
As described
Система вращения плохая, половину оборота мало тормозит а вторую еле прокручивается, но зато губки тисков позволяют зажимать толстые крючки и надежно, за это 5.
Как начинающему думаю вполне пойдет,он не дорогой по сравнению с другими магазинами,я бы сказал самый дешевый ,но при этом качество мне понравилось,приехал целый со всеми деталями,упакован в обычную коробку!Спасибо за кач.товар!
За 2.5 тысячи просто велоклепные тисочки. Полностью из нержавейки, если не брать в расчёт струбцину. Также всё зажимается винтами, что очень важно. Т.к. в аналогичной ценовой категории у других моделей зажим крючка на рычагах и сделано из цинково-алюминиевого сплава, очень быстро изнашивается, уже обжигался(( Здесь НЕРЖА и винты! В стойке два полноценных подшипника. Оень доволен тисками, рекомендую к приобретению!!!
o melhor custo benefício. muito bom, resistente e preciso. o melhor custo benefício da categoria. confia.
I've only used this a few times, but so far so good. Seems pretty well made and should hold up fine. One thing I added was some rubber on the metal clamp so it doesn't scuff up whatever I clamp it to.
спасибо,классные тиски, есть правда небольшой люфт в подшипниках,но если немного прижать болтом, то все хорошо.