SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Немного погорячился , взял 3хL, оказалось великоват на рост 180 и вес 96. А так всё устраивает описание соответствует, продавцу спасибо.
Exatamente o que er esperado 👍
thanks
El articulo es tal cual se describe. Los acabados son buenos. Volvería a comprar a este vendedor. Gracias por el servicio y la atención.
Product as described, does it's work.
가성비 좋아요. 얇은 기모에 신축성도 좋아요. 내복으로 입으면 될 것 같습니다. 또는, 가을에 레깅스 위에 반바지 착용해도 좋을 것 같네요. 가성비 좋아요. 얇은 기모에 신축성도 좋아요. 내복으로 입으면 될 것 같습니다. 또는, 가을에 레깅스 위에 반바지 착용해도 좋을 것 같네요.
타이즈 느낌보다는 내복 같은 느낌이네요 두꺼워서 추울때 입으면 좋을것 같아요 나쁘지 않으거 같아요 촉감은
Perfectos 1,69 y 70 kilos la talla M perfecto
Ottimo prodotto taglia ok
Abbigliamento termico da palestra (maglia a maniche lunghe e pantaloni lunghi) con un rapporto qualità-prezzo davvero ottimo. Il materiale è caldo, confortevole e leggermente imbottito, perfetto per l’inverno o per gli allenamenti in ambienti più freddi. Finora mi ci trovo molto bene.
muy bien ligeramente de tupido..para 1,78 cm y 79 k. la tala US-L....no lo dudes
Product in goede orde ontvangen. Ziet er mooi en degelijk uit. Zit erg comfrontabel.
отлично
Купляв розмір L на зріст 173 см вагу 75 кг Підійшло добре. На дотик матеріал не дуже щільний, але ефект жіночіх колгот 120 ден гарантований )) На зберігання температури ще не перевіряв, бо ще тепло.
Надійшло на укрпошту за 15 днів. Якість мені сподобалась, закажу ще одне на заміну. Начитався відгуків про розмір.... та взяв на свій 177/82, розмір XL. Підійшло ідеально, просто супер) Рекомендую продавця та товар.
이거하나면 남극에서도 살아남는다
잘받았습니다 싼거사면 몸에 두드레기 올라오던데 이제품은 그런게 없네요 만족합니다
como la descripción y las fotos buena calidad aún no he probado a ver qué tal funciona
Качество суперское, доставка быстрая. Рекомендую.
excelente promo
completo perfetto. lo utilizzo come sotto tuta da moto e tiene veramente caldo, non ruba spazio e non limita i movimenti--- nb; sono alto 1.70 x 75kg e la XL è giusta giusta... visto il costo ora ordino anche la XXL.
Не плохое нательное белье, для тела очень приятное, для холодной погоды дополнительное утепление. Доставка на удивление быстрая.
Totalmente satisfecho. El tallaje corresponde a una L Europea. Sí os gusta ir pegados, elegir una talla justa a la vuestra en Europa. El conjunto es para salir entre 5 y 12C°, fuera de ahí pasas frío o calor.
재질이 좋네요 두깨감도 무난합니다 가격대비 만족합니다
Отправка на следующий день. Пришло через 2 недели. Качество хорошее. Смело можно заказывать 👍