We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Die Uhr funktioniert einwandfrei. Das Problem liegt bei der Software, weil man leider nur die zuletzt hinzugefügte von den neuen Sportarten wechseln kann. Die ersten acht bleiben bestehen. Nach Shop-Kommunikation habe ich erfahren, dass es leider so ist und sie FitCloudPro über das Problem informieren werden. Vielleicht kommt in Zukunft ein Update?
son muy buenos tanto que compre 2
Jolie montre, beaucoup de possibilités d'affichage possibles, connexion facile avec le téléphone, la betterie neuve tient très bien je pensais cependant pouvoir afficher plus facilement une carte avec trace gpx sur la montre pour mes activités outdoor
Relogio magnifico,alta qualidade vale bem o dinheiro,recomendo vendedor top.
ótimo produto, me surpreendeu muito top mesmo
wszystko ok
It's really good for its price. It has No NFT though
muy buena apariencia, buena calidad y funcionalidad. contento con la compra
מוצר איכותי אך ללא תפריט עברית בשעון למרות שרשום שיש
El reloj funciona perfectamente y está mejor de lo que esperaba
increíble precio calidad insuperable
looks great
Very good product. GPS seems to be precise, battery life is almost one week, Display is large and bright, and has a lot of themes. Great value
great
Prodotto ben fatto. Ad un primo utilizzo sembra funzionare a dovere. Devo ancora conoscerlo appieno
good for the price ! you can run with. connect with Strava seems ok music without phone is not ok.
Muito bom produto recomendo a todos, entrega rápida parabéns.
Agréablement surpris, belle montre, rapport qualité prix très correct. 4 étoiles car je n'ai qu'une semaine d'utilisation, et en plus la charge est encore à 50% !
Llevo 3 días usándolo, y la verdad que por su precio vale mucho la pena, trae las funciones necesarias, no se que tan acertado es con el tema de la precios cardiaca o la medición de los pasos, pero en general estoy satisfecho además que estéticamente es muy lindo.
Chegou antes da data prevista, muito bom embalado, ótima qualidade, agora usar e testar todas as funcionalidades.
tutto ok , fa quanto descritto
muy recomendable me gusto
il et super
consegnatario perfetto
Relógio me surpreendeu adorei 😁