We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Calidad INCREÍBLE, igual a las fotos 🤌🏼
いろみかわいいしそざいよい！かってよかった
Muy bonita y buena calidad
מהמםםם צבע ממש יפה, כמובן הגיע עם ריח קצת לא טוב בעקבות הזמן שהיה באריזה אבל חוץ מזה 10/10
Très belle qualité et couleur fidèle au descriptif
super ultra doux et chaud
Очень тёплый зимний шарф, широкий, советую на зиму
Es super esponjoso y calientita, solo que llego oliendo muy feo y potente a plástico, nada que una lavada con un buen jabón no pueda arreglar. Llego rápido.
Feels so soft
soft comfortable and beautiful
extremely soft, exactly like the picture. So soft and cozy even my cat loves it :D I hugely reccomend, colors are vibrant also
SUPER SOFT!!! It’s so cute and exactly like the picture not lie
Calidad buena
Buena calidad, tela suave
Segunda vez que compro y seguiré comprando, las he dado de regalo y han tenido mucho éxito porque son realmente lindas. Textura suave y cálida, colores vivos.
I like it
I am very satisfied, it is very thick and very soft.
Прикольный большой пушистый шарф, как на фото
очень мягкий и приятный. цвет яркий как на фото
Super soft and stylish. An excellent dupe of an Acne scarf!
The shawl is lovely. Colours just as shown in the picture. Very cosy and warm
These are really nice, especially conisdering the prices. No logos.
Écharpe très douce
Muito bom, igual a imagem, adorei
Very large, you can cover your head with it and long enough to cover the front of the body. Absolutely fluffy, it will keep one quite warm this winter. Very nice blue color set in the square design! Recommended!