We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Perfekt. Besser geht es nicht. Sehr gute Qualität. Preis-Leistung nicht zu toppen. Das sind keine kleinen Knäuel wie bei anderen Anbietern. Vielen Dank 💐 Verkäufer sehr zu empfehlen 🌸
El material es de buena calidad, viene el kit muy completo para elaborar la bufanda. Incluye el osito.
Ich bin begeistert. Tolle Wolle. Qualität und Preis-Leistung sind nicht zu toppen. Ich werde wieder bestellen. Maximale Kaufempfehlung 👍🌹🍀
Super suave y esponjoso, con colores muy vibrantes
muy buen hilo calidad y precio lo volveré a comprar para mis amigurumis
Exactly as described, a batch of nice yarn. Will definitely grab some more.
the colours are fluo and very strong, a lot more than depicted, be aware you will be sent to 1990...
я уже связала из неё) получилось очень нежно и мягко)
Todo bonito muchas Gracias
really soft. i love the quality and can't wait to see how it crotchets.
Ich benutze diese Wolle seit über 2 Jahren und ich liebe sie!
bonito y muy bueno para mis trabajos
As linhas são lindaas e bem quentinhas, rendem bastante para trabalhar
llegó rápido y completo son 4 bolas de estambre que tiene buen aspecto no se corriente , se ve suavecito aunque un poco opaco leve pero aún así bien
Es un material suave, bonito y muy cómodo de manejar. me ha encantado
Excelente producto, de muy buena calidad y muy suave, sin olores raros y llegó muy pronto, estaré pidiendo más de aquí! Muy recomendado
excelente producto
Love it
Me llegó como una semana antes y estoy haciendo una cobija, es suave y siento que la calidad es bastante buena. Estoy súper contenta ✨🫶
molto bello.filato omogeneo e che si presta alla lavorazione
el producto llegó en tiempo acordado y todo estaba bien empacado, llegó en perfectas condiciones, recomiendo al vendedor
why is you keep going up on the prices
Недавно приобрела эти нитки и осталась очень довольна покупкой. Цвет насыщенный, точно соответствует изображению на упаковке. Одного-двух слоёв вполне достаточно для плотного покрытия. , что для меня редкость. Даже при частом мытье рук и уборке цвет остался насыщенным, а глянец — блестящим. Смывается тоже легко, . Отдельно хочу отметить отсутствие резкого запаха — он гораздо мягче, чем у многих других . Отличное соотношение цены и качества.
очень хорошее качество ниток, цвет чуть отличается но не страшно. прибыло быстро и хорошо упаковано.