SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm an old customer, and I bought the pants that I used to wear well, so I bought them back ~ I chose wide-leg pants this time, and the quality of the pants is as good as ever, and the elasticity is particularly strong, so I won't feel tight in any activity. My legs are a little thick, the pants are very thin, the color is the same as the picture, and the seller's service attitude is very good, very satisfied, and I will come again ~
מכנס ממש יפה , איכותי בד טוב. משלוח מהיר מידה טובה👍🏻
muito bom.
I like it very much. The quality is good. It doesn't fade after washing once. It's very good. I like the waist design very much. The trousers with high waist are really long legs with a blouse. The size recommended by the store is very suitable. It is very slim and perfect to wear. I like the trousers with small feet, which match clothes well and are just right in length. I have recommended them to my friends and will come here often in the future.
yum
I like it very much. The quality is good. It doesn't fade after washing once. It's very good. I like the waist design very much. The trousers with high waist are really long legs with a blouse. The size recommended by the store is very suitable. It is very slim and perfect to wear. I like the trousers with small feet, which match clothes well and are just right in length. I have recommended them to my friends and will come here often in the future.
It was really well look but the material definitely feels cheap
swag
lindoi
I think this style is very popular recently, and it looks quite academic. The weather is just right now, and pants are worth the price. Generally speaking, I like it very much. The trousers are quite good in texture, not sticky and not easy to wrinkle. They are very slim to wear. Moreover, it is a versatile model, which looks good with everything. The version is also very good-looking. It is slim when worn on the body, and friends who like it can buy it with confidence.
Рост 164-6 вес 54кг идеально подошли особенно с ремешком ^_^
Joker colors, good and perfect jeans, no odor, no color difference, very comfortable to wear, like it very much, the version is also pretty good, and everything goes well with it. The most important thing is that pants look good with foreign style, which is much cheaper than those bought in physical stores. The size is just right, it's really super good, and the color of the pants doesn't fade after washing in water. It's really great.
The seller's service attitude is also very good, and the pants fit me well, which is the effect I want. It's great. My friends say it's good-looking, so I will come here often in the future and praise it! Pants are really affordable. They look good and save money. The version is fashionable, loose and slim, which is my favorite type. It's very good in workmanship and material. It's a high-quality trousers! ! !
okay I'm very picky with jeans but these are great for the low price, they fit okay, I'm 120 and my waist is about a 32ish but there isn't alot of room and I got the largest size, I would not recommend if you have a bigger waist. but overall these are great for the price! fabric isn't bad the pockets are a little cheap feeling inside but not noticeable.
Good quality, comfortable to wear, personally satisfied with this shopping. I like the fabric very much, mainly because the effect is ideal, small and just right, and the cost performance is very high in general. Choose the one that suits you, and the price is affordable. This color is exactly what I want, and it can definitely hide those who are not confident about the leg shape, and it is also high to wear clothes. A satisfactory shopping, really good.
The quality is quite good, the back of the waist is elastic, and the hardware of the front button zipper is quite good, so it won't pull. The fabric feels good, and you can wear it after washing it tomorrow.
The fabric of trousers is soft to the touch, and the version is very positive. The most important thing is that the details of trousers are very good and distinctive, which is very suitable for me to wear. There is no thread. It is still very cost-effective to buy two, which is much more cost-effective than going to the store. It is novel in style, fashionable in style and fashionable in clothes, which fully meets the aesthetic requirements of young people. It is worth buying, strongly recommended, and most importantly, the store service is in place and answers carefully.
soso cute!! i recommend going by size chart 🤗 10/10
xd, намного более узкие чем на фото)))) Но посадка приемлемая. Заказывайте если любители не очень широких джинс
esta muy lindo y es de un material grueso amooo mi único problema es para mí es muy largo pero de cintura queda bien pedí talla m jiji
Great item I like it
The version is very good, especially thin, a little stretchy, the upper body strength shows long legs, it is very comfortable to wear, and the fabric is also very good! The elastic and fine lines are very comfortable to touch and fit well! Buy it next time! , the pants are really good, they are very thick. I can wear them alone in spring and autumn. I don't feel thin. They are much better than the ones I bought before. The quality is very good, and the workmanship is also very good. Weird smell, I have already followed your house, and I will buy my pants from your house in the future.
Doesnt feel like real jeans, and they are also small. remember to size up.
In order to choose this pair of trousers, I visited many shops, but I was not particularly satisfied. I accidentally found this pair of trousers, and the housekeeping evaluation was good. I simply bought it. After receiving it, it was really worth the money. The fabric was pure cotton, which felt very soft and much better than expected. It also fitted me when I tried it on, and the size recommended by customer service was appropriate.
good quality true to size