SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
가성비도 좋고 퀄리티도 준수하고 배송도 빠른 편. 같이 주문한 다른 상품들 아직 출발도 안 했는데 혼자 도착함. 단추 구멍은 셀프로 뚫어야 하지만 뭐 그 정도는 단점 축에도 못낌
Stoff sehr gut, Design schön, so wie auf dem Bild. War mir aber leider zu klein
좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요 ㅎㅎ 좋아요
기장이 짧아여~~~
개이쁨 158/59에 하비인데 낭낭하니 아주 잘맞아요~
a P ficou um pouco apertada msm sendo a minha numeração
ㅇ으ㅡ으으ㅡㅇ으으으응으으ㅡ으으ㅡㅇ아ㅏㅇ라ㅏㄱ가가ㅏ가각가가가가가각가ㅏ각ㄱ갸갸갸갸갸갸갸ㅑ갸갸ㅑ갸ㅑㄱ갸ㅓ거거거겨격갸ㅑㄱ갸ㅑ갹갸ㅑ겨겨겨겨갸갸갸ㅑ갸갸갸갸갸갸갸갸ㅑ갸갸갸갹갸어어거거거거거ㅓ갸갸샥
이뻐요
there weren't any holes for the buttons which is an easy fix however it isn't very favorable
배소빠름 길긴함;;;
배송도 빠르고 바지도 예쁜데 단추구멍이 하나도 안뚫려있어서 ㅋㅋ 제가 뚫었어요 그거말고는 만족해용
바지 진짜 엄청이뻐요 대신 지퍼넣는구멍은셀프로뜷어야하지만 바지가넘예뻐서 용서됩니다 색깔도이뻐요
저렴하게 잘삿어요 평소 에스입는데 하의는 작게나오는건 안맞아서 고민하다가 리뷰에 큰데허리줄이는거 잇으니깐 괜찮다는 글보고 엘삿는데 넘커유 애매한분은 크게사서 줄이시고 넘크게사지마세유
ㅎㅎ 사세요 ㅎㅎ
오..허리 30정도느낌. 32부터는 XXL사야할듯. 골반은 타이트해도 허리는 낙낙한데 이건 허리도 약간 타이트해요. 가성비 최고. 뜯어진부분 허접할까 긴장했는데 예쁨
사진이랑 같고 퀄도 좋음 굿굿
160/48 허리 얇은편 미디움 사이즈 맞긴한테 골반에 걸쳐서 헐렁허렁함 박시해서 좋은데 s 살걸 후회함 길이가 개에바로김 진짜 길어서 뒷부분 접어서 입음 ㅠㅠ 크록스 신으면 질질끌리다못해 밟으면서 돌아다님 근데 이쁨,, 만족,,
딸아이가 아주 만족합니다 초4 160 48킬로 엠사이즈 단추채우는게 좀 어려워하지만 그래도 디자인이 이뻐요
일단 저는 162cm에 55키로구욥 바지는 이뻐욥 허리는 편하게 딱맞구요. 따로 버클로 조절할 필요는 없네요ㅎㅎㅎㅎ 근데 제 허벅지 땜에 완전 와이드하기보단 세미와이드? 편한청바지. 찢어진부분들로 환기가 잘되서 여름에도 무리없이 입을수있을것 같아요~ 아 그런데 사진이 연청으로 나왔는데 연청은아닙니딘
작게 나옴 와이존 부각 지림
키160이고 허리28 보통 66싸이즈인데 잘 맞습니다 가성비좋습니다
Отличные, брала размер M на свой S, выглядят отлично, сидят так же, приятный материал, по бокам есть утяжки чтобы джинсы плотнее прилегали к коже и сидели лучше на талии на случай если размер немного великоват, довольна 👍
잘맞아요~~~~~~ 기대안했는데 생각보다 이쁘네요~~~ 싸이즈도 잘맞고 자주입을꺼같아요~
When i first got it the jeans didnt have the holes cut for any of the buttons but it's a simple and easy fix. im satisfied with everything else and do recommend, i was just the unlucky one.
단추구멍? 그걸 셀프로 뚫어야 되는 거에 당황하긴 했지만 옷은 가성비 대비 대만족