Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
No importa tanto la talla, sino las medidas. Ajusta bien
super bonita
Класна спуднічка, мені дуже подобається. Супер))
Me encanta la falta es comoda y fresca, me quedo perfecto le doy un 10
la tela está súper para el precio, el cierre está algo corriente pero nada mal, recomiendo que se pidan una talla más grande de lo que son porque vienen algo reducidas
I love it! Perfect quality! It’s made very well. I sized up because of the other reviews I had read and it all worked out. I wanted a longer looking skirt so I sized up.
Súper hermoso
me gustó el modelo y me quedo muy bien, solo recomiendo antes de comprar leer bien todas s características del producto. la entrega fue en tiempo previsto, y el seguimiento puntual tu todo bien gracias
very good quality! well made, cured, and feeling sturdy. super quality for the price :) the innen linen us also good.
falda muy poca talla, yo tengo una 36/38 y la M me va justisima
hermosa
отличная юбка на мой рост 150 см подошла отлично (брала Xs) она обтягивающая, и я могу с полной уверенностью сказать что она стоит своих денег
buena, pedi talla M y me quedo algo pequeña pero supongo que es el trasero y las caderas jaja
Muy bonita, me quedo bien ya que soy talla como 11 jeje. pero si es muy corto para alguien que no esté acostumbrado a usar corto jeje. todo bien la tela es buena. me gusta.
hermoso, hubiera Sido mejor con boton que con cierre
Very nice, highly recommended
Спідниця хороша, але за коротка , хоча під низом є шорти. Ношу розмір С , брала С, але рекомендую на розмір більше брати.
La mejor falda que tengo pero pensaba usarla en oficina y definitivamente no es apta para oficina. Se me sube de la parte de atrás, no soy muy curvy pero soy latina entonces mi cuerpo es diferente al estándar asiático.
Юбка просто офігенна🔥🔥🔥Переживала що буде закоротка, але якраз така, як треба, взяла 4хл, думала буде великувата але все дуже добре, все як на фото, гарний товар, є під низом шортики, дуже зручно🔥🔥🔥🔥🔥
La tela es suave y cómoda. El único problema es que la falda es tan corta que se alcanzan a ver mis glúteos (para que lo tomen en cuenta). 📝 Estatura: 150cm / Peso: 52kg / Cintura: 70cm / Cadera: 91cm
la falda es muy bonita y moldea muy bien la cintura es increible y la tela no se siente de mala calidad
Está hermoso me encanto nomas que la pedí una talla pequeña 🥹
It fits perfectly
muy linda y buena calidad
i wanted a skirt like this for a while, this one fits nicely!