We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
haven't yet tested.
very good
thanks
Parece ser um produto bom. Ainda não fiz testes, espero que seja muito útil em aventuras mateiras.
As described. Well designed, high quality emergency water filter.
these are great, fits on a coke bottle or water bottle as the pressure feed
looks good , needs to be tried
Tal cual como en la descripción. Aún no lo pruebo en terreno. Parece de buena calidad ya que no deja pasar el agua tan fácilmente
中指くらいしかなく、非常にコンパクトですが、災害時に頼りになる浄水器です。ひとつ持っておくだけで、 安心感があります。
Didn't test it yet. hopefully it works and nobody will die.
Great product as describe, well packed and delivery very fast, trusted seller.Thanks!
Looks like perfect
material parece ser de boa qualidade, não testei ainda, o produto é pequeno e de fácil transporte
Bien reçu, livraison ok. Pas encore testé.
wszystko ok
Tudo certo! O produto veio bem embalado. Envio rápido. Recomendo a todos
Mały i idealny w teren, ale nie był testowany jeszcze
sonho realizado
szkoda, że nie ma w zestawie chociaż kawałka wężyka. pasuje do standardowych butelek od napojów.
ok
Not tested yet, but everything looks fine so far. It weighs 35 g plus another 3 g for the rubber gasket (not sure why some reviews mention 47 g — maybe they measured it with moisture inside?). Hopefully it will work well. The thread is on both sides.
É o melhor, custo beneficio!
good
ok
szuper