SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Se ajusta muy bien al cuerpo, es elástico, resistente y muy cómodo de llevar, super combinable y muy sexy. Mantiene la temperatura del cuerpo muy agradable.
Lieferung innerhalb von 7 Tagen, Produkt wie beschrieben, alles prima, würde es erneut bestellen.
tolles Produkt
excelente leggins, de las mejores compras que he realizado y como regalo sensacionales, 🎁 🎁😘😘😍😍
super Optik, schönes Geschenk
Bellissimi come descritto nel sito del venditore grazie mille
mooie pasvorm
de buena calidad y la Lycra estira bien. la talla XL corresponde
Super
Impressive quality so far, especially for the price. Suggest sizing up unless you prefer a snug fit. Ther is a good deal of stretch to accommodate and accentuate body curves.
лосіни гарні . усе як на фото . із моїми параметрами об 92 см от 63 см та зріст 169 см розмір XL сіли відмінно . пошиття та крій найкращої якості . продавця рекомендую .
Alles supi immer wider Gene :-)
Fantastic, very stretchy and seems well made. XXL fits a tall person, male or female thanks to the fabric.
Arrived within a week. These leggings are as described - very shiny with a rainbow halo to them, somewhat sexy. Personally, the fit is wearable, but uncomfortable to put on. The inside of the legging is a felt material, a smooth pair of tights worn underneath helps a lot. I'm 5'6" 130lbs slim figure, and these are tight for my 30" waist, and too loose below my knees; these also wear a little high above the ankles. Overall, wrinkly styling on me. These have very little to no stretch to them; there is no difference between front and back - so the butt area waist wears low on me (I got a big butt), waiting for the butt seam to break open every-time I sit down lols. As usual with these pleather leggings, the legging material arrives with a fishy smell to them, dissipates after a wash, and they make a swish swish sound when moving while worn.
Son bonitas y el color se ve bien.
💞💓🖤
Excellent product. I recommend it to everyone.
love these. they are tight in all the right places and show off my curves perfectly!
El material del pantalón es muy hermoso
Prodotto di qualità discreta, veste piccolo e non adatto a persone con sedere o gambe grosse… e il secondo paio che compro … hanno una bella lucentezza come nelle foto ma seppure sono leggeri fanno sudare per cui meglio di sera e non un locali caldi e affollati sennò effetto sauna assicurato… ma se siete coraggiose potete metterli anche in estate al sole .. L effetto iridescente è spettacolare
Perfetti li adoro li consiglio 😍😍😍😍
zeer goed
top Geschenk
Refunded without problems, thanks Seller. The picture shows my own pants underneath the ordered pants which are really smaller. I am 60kg and took the XXL which should be more than enough (it’s for 65kg to 75kg). I have asked for a refund because the sizing is not accurate to the chart. I have been refunded without problems. The material looks good. it’s not stretch at all though. 4 stars because easily refunded
alles bestens und super schneller Versand