SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
한번 사보고 싶었어요 ㅋㅋㅋ 싸게 구하긴 했는데 유용하게 잘 사용할수 있기를 ㅋㅋ
merci merci merci merci merci merci merci merci merci merci merci merci merci merci merci merci merci
편함!
tal cual descripción
가끔 사이즈가 작게 니오는 옷들이 많아서 작은것보다 낫겠지 싶어 크게 주문한건데 진심 크네요~~ 길이도 길어서 허리위로 올려서 입어야겠어요~ 고무줄도 좀더 짱짱하게 하면 괜찮을듯 닢엉ᆢ 재질은 면은아니고 스팀다리미로 다리면 말끔히 사라질거같네요~ 다른색상도 고민중
Für hijabi sehr sehr praktisch
Zufrieden
me encantó compré 3
그냥 쓸만해요. 감사합니다😊 그냥 쓸만해요. 감사합니다😊 그냥 쓸만해요. 감사합니다😊 그냥 쓸만해요. 감사합니다😊
Muy bonito, pero me parece que es un poco pequeño.
Es célebre. Si ha que pedir una tallas más para que quede cómodo y un poco suelto, de lo contrario queda ajustado
白いシャツ風の付け裾。手持ちのトップスの丈を足したり、おしゃれなレイヤードスタイルを手軽に楽しめる便利アイテム。ウエストゴムで着脱も簡単そう。シンプルなデザインで様々な服に合わせやすい。気になるお腹周りやヒップラインのカバーにも役立ちそう。
Genial me ha gustado mucho lo recomiendo
Esta extencion de blusa esta genial, es de buena calidad y le da un toque a tu outfit. La recomiendo
Tal cómo se muestra en la publicidad.
Pareil taille serré
일부분만 보이는거라 적당하고 좋아요 빨리 마르고 좋아요
Goede aankoop
molto bella e di qualità migliore di quello che mi aspettavo!
Iets te strak
Llego muy rápido y parece de buena calidad
me gustó mucho pedí un talla más de la que uso
저렴하게 구매했어요.나쁘지 않아요.
Acheter pour mon enfants de 10 ans top
Small sizing