SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
São muito bons,já tinha comprado do mesmo, são resistente,e bonitos!
Скидывал им свой рецепт от старых очков. посылку прислали за 3 недели. Все четко, как и у меня было. По ощущениям-все параметры соблюдены. Оправа невесомая, линзы -прогрессивы. Заплатил за все вместе-5,5 тыс руб! Очень доволен. Спасибо поставщику!
Excelente calidad, queda súper bien para rostros pequeños, no pesan nadaaaa, lo que más me gusto. 100/10
Bonne qualité de lunettes
しっかりしたケースに入ってきました。同じ規格のメガネのツル交換用です。とても軽く楽な掛け心地です。
Ótimo produto, chegou bem.
The glasses arrived on schedule, and are exactly as advertised. They seem very well constructed, the metal appears as flexible as titanium, and doesn’t need to be as strong, and are a tiny fraction of the cost of titanium classes in the US.
легкие!
Как всегда все качественно, очень быстрая доставка
nice product thank you.
оправа- супер! очень рекомендую производителя и продавца.
все отлично очки пришли в футляре и прочими мелочами, буду заказывать еще, рекомендую.
всем привет. уже 3 или 4 очки беру у этого продавца. проблем никаких нет, все на высшем уровне. никогда ещё не косячил ни с линзами, ни с оправой. продавцу респект. берите, не пожалеете. в россии в 3-4 раза дороже почему-то все обходится. спасибо за товар
Спасибо за хорошую работу 👍. Заказываю не первый раз.
Inclusive montierter Dummy-Gläser, Brillen-Etui, Microfaser-Tuch, Ersatz Nasen-Pads, Ersatz Befestigung-Nippel.
Все как на фото. Быстрая доставка
I'm happy with platform aliexprss everything is good 👍
Ich dachte es ist rein Titan aber der Rahmen ist verchromt oder vernickelt und darunter ist er verkupfert, das entwickelt ein erhebliches Elektronenpotential und damit difusion. Ich glaube das wir schnell brüchig. Man sollte die Farbigen kaufen, die sind wohl rein Titan? Waum bekommt man keine rein Titan Rahmen, Titan braucht keine veredelung. I thought it was pure titanium, but the frame is chrome-plated or nickel-plated, and underneath it is copper-coated, which creates a significant electron potential and thus diffusion. I believe that we will quickly become brittle. One should buy the colored ones, as they are probably pure titanium? Why are there no pure titanium frames available? Titanium doesn't need any finishing.
ケースは安そうだけど、小さめで持ち歩きに便利そうです。 メガネは値段相応です。
всё супер, лёгкие, удобные. линзы сделаны точно
Adorei, chegou perfeito e não demorou. Recomendo.
Брал на замену оправы, моя сломалась, а стёкла целые остались, самым сложным оказалось - разобрать, не повредив саму оправу. В комплекте удобный симпатичный чехол.
Не первый раз заказываю у этого продавца, как всегда все ок.
Delivered before expected date and received as described. I recommend this supplier. Thank you very much
супер, по рецепту.