SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Сделано высококачественно, отличная работа производителя! Роскошный, очень комфортный и стильный дизайн! Большое спасибо!
лосины хорошие, как из детства!
Muy buena calidad muy contenta muchas gracias
Excelente
as last time the color is not as dark as on picture but I still like it. it's sheer from the inside but the glitter makes it quite opaque from the outside
beau vêtement, bonne taille, qualité correcte
Je suis très contente de ce leggings, il n'y a que trois catégories de tailles, et pourtant cette taille PLUS me va mieux que le même genre de leggings acheté ailleurs en 5xl. Vraiment élastique, quoique personnellement ça peut être un peu difficile de l'enfiler complètement au niveau des cuisse pour qu'il ne descende pas sur les hanches façon taille basse (c'est peut-être le problème des pantalons grande taille qui ne prennent pas assez en compte le volume de la graisse surtout dans les fesses et donc augmentent les dimensions surtout en largeur et pas vers le haut), mais comme je l'ai dit c'est largement mieux que l'autre modèle. Enfin bref de toute façon il faudrait surtout que j'arrive à maigrir lol. Mais pour l'instant ça sauve bien la vie et très joli à porter sous la jupe.
Aún no se lo han probado, el color es bonito, buen embalaje. calidad_precio... bien!!!
reçu aujourd'hui mercredi le 25 juin 2025 mon beau legging noir j' ai beaucoup de couleurs mais j avais pas noir très contente mes legging sont avec cette marque là va me faire très bien merci Aly Express 😀💛 et merci au livreur de Uni Uni de m avoir appelé pour que je descende le chercher 😀👍
parfait tout simplement
Thanks.
reçu mon colis cette après-midi mercredi le 24 décembre 2025 mon legging rouge vin pas essayer encore mais il va me faire merci Aly Express très contente il est très beau 👍😃 Et merci au livreur de Uni uni 😀
Muy linda pero transparenta
very nice color
товар хорошие Я рекомендую
for 1,80 m height to short. quality good.
Nice and comfortable. Slinky .
Nice and comfortable. Slinky.
Parfait, j'aime beaucoup et j'achète de toutes les couleurs.
taille bien, la matière magnifique, longueur bonne. je recommande
Joli legging brillant de bonne taille. Je recommande vivement ce produit pour un bon rapport qualité prix.
No se desgastan, ya llevo un año usándolos y están como la primera vez. 😊🙏😜♥️🩷🩷🩷❤️Recomiendo mucho al vendedor. Entrega puntual. Son elásticos, de brillo satinado, ya tengo casi todos los colores, se adaptan muy bien al cuerpo, y Dan mucho de sí. Yo tengo una talla 40,pero hace un año estaba en la 44 y aún así me valían genial.
Alles ok
Exactly as described, colour as shown, size fits me 80kg with a belly perfectly, it's even a bit elastic, recommend 👍
Gute qualität