Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
La tela muy buena me encanto
Good leggings and good seller. Don’t know about durability but not really expecting much for the price.
Item ended up being substantially smaller than I expected. Upon further inspection, it was entirely my fault because I failed to read the product description. But I have no doubt that if I had ordered the correct size and it fit properly that I would’ve liked the item.
Melhor compra. Material de excelente qualidade, estica bastante, não é transparente, o tecido é grosso e macio, com costuras bem feitas. Comprarei novamente. Recomendo o produto. Muito obrigado! Veio dentro do prazo
Лосини дуже класні! Виглядають чудово. Матеріал плотний, товстенький . У них дуже зручно
PERFECTAS HACEN UNA FIGURA FORMIDABLE MIRADAS QUE CONQUISTAN QUEDAN AJUSTADOS PERFECTOS COMPRE 3 DE VARIOS COLORES
qualidade maravilhosaaaa, tecido grosso e firme, ótima
Amei a legging. Ela não é transparente, tem uma compreensão muito boa no abdômen e não ficou curta na perna. Tenho 1,60 de altura e peso 58kg, o M serviu muito bem. O caimento ficou perfeito!! *A entrega foi dentro do prazo, mais ou menos 12 dias.
Лосини мені сподобались, добре тягнуться, дуже комфортні для тренування, не сповзають і не жмуть. На параметри зріст 162, талія 65, стегна 96, ноги дуже не худі, розмір М сидить зручно, але не утягує, якщо хочете, щоб сиділи плотніше і сильніше втягували, беріть свій розмір, на розмір більше не треба, я гадаю. Я взяла ще такі зелені також у розмірі М, але вони виявились великуватими, переважно в талії, хочу перезамовити їх у розмірі С.
estos son los mejores leggin el color rojo muy bonito he cojido la talla s para 36, 66 cm de cintura estiran mucho
A little smaller than I expected but the back of them are super cute really wish they fit hopefully I will be able to resell them online
Отличное качество, в меру плотные не просвечиваются
A melhor legging que já comprei na vida, tecido grosso e macio, veste super bem e é super confortável! O cós alto comprime bem o abdômen, o tecido estica bastante. Uso tamanho M no Brasil e pedi M e ficou ótimo!
я у захваті, лосини дуже зручні. Утягують, не просвічуються, беру вже не перший раз, всі кольори неймовірно гарні.
Me surpreendi com a qualidade da leggings, comprarei mais vezes ❤️🔥 muito linda
якість хороша, вища за ціну. купила ще кілька кольорів. розмір співпадає
Замовляю вже втретє, чудові лосини
son unas de mis mallas favoritas.La calidad es bastante buena ,ya que hasta ahora no se me ha roto ninguna .tTiene una forma que me favorece en cierto sentido,ya que ,no hay forma ya de que el glúteo crezca ,y la malla ayuda a que el tenga o se vea ,mejor dicho un pelín firme.Los colores son exactos
Muy buena calidad, color precioso. Da poca talla, hay que pedir una talla seperior a la que normalmente usas. Es muy elástico y cómodo
Me encantaron color bello, tela hermosa talla perfecta todo genial no pensé que me gustaran tanto solo me queda decir. Muchas gracias
Лосіни чудові, тканина приємна м'яка, не просвічуються, гарно моделює фігуру. Відповідає роз.М, не маломірка.
La prenda concuerda con la descripción, es conforme a las medidas brindadas por el vendedor, el material es 10/10, es mi segunda compra y estoy satisfecha.
Super geterki, "mięsiste", nie prześwitują, pięknie podkreślają sylwetkę, trzymają w ryzach brzuch. Mocna polecajka.
Lo pedí en talla L y me quedo súper bien,muy recomendable,la tela es gruesa y no transparenta, exelente calidad y precio,llegó antes de lo indicado también quería aver si realmente llegaban los pedidos de esta app y también la recomiendo mucho
for some reason these brown ones fit great. the gray and black one don't. and they are supposed to be the same size