Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Лосіни гарно сидять, розмір відповідає, не просвічуються і не блистять, замовляю вже другий колір
Быстрая доставка, лосины точно такие же, как на фото, рекомендую!
beautiful leggings 😍 👌 ✨️ 💕
Це однозначно найкращі лосини які я купувала на просторах Алі 😍 дуже гарної якості легінси, матеріал дуже гарно тягнеться, приємний до тіла. приїхали швидко, рекомендую товар та продавця.
La verdad estoy muy satisfecha por mi producto adquirido llego en muy buenas condiciones. Es de una calidad excelente desde la tela, hasta lo bien que vienen las medidas, definitivamente lo volvería a pedir, estoy muy contenta con mi compra. Lo recomiendo mucho, muy bonito, el color es realmente como lo indica en la foto
Я беру втретє. Реально круті. Кольори яскраві як на фото, не прозорі, цупкі і добре тягнуться.У мене зріст 174 і довжини вистачає. Єдине, воно маломірять на розмір, тому майте на увазі.
Molto comodi, giusta aderenza, il colore è particolare ma ne avevo presi altri, quindi ho voluto osare, consiglio una taglia in più
perfecto, buena sujeción, material de calidad y tallaperfecta, me encantan.
excelente calidad, hermosa,, muy bien cocida..me encantó. voy. a volver a comprar
The product quality is medium, the transportation speed is fast, and the cost performance is relatively high
tela muy buena
منتج رائع ساعاواد االشراء بلتأكيد مرات اخرى عديدة انصح به بشدة ......................... . ..........
Шикарні! Класно тягнуться, зручні, не просвічують)
Really high quality. Looks perfect and the material is really nice. Size m goes for European s. Love the item.
на мій зріст 176 см та параметри: талія 63 і бедра 98 розмір М чудово сів, гарна якість, рекомендую!
Tela súper bonita amolda muy bien el cuerpo la tela corresponde bien me encantoool y sobre el envío llego muy prontooo
Лосины за свою цену - норм , качество хорошее , я брала для дома - то довольна ! Рекомендую к заказу - размер соответствует ! Посадка лосин не сильно высокая , в прошлый раз была выше ) доставка около 2 недель
Sehr bequeme Leggings, sitzen perfekt und sind ideal für Sport und Freizeit.
The fabric is really thick and not see-through at all. They feel soft and comfortable, with a high elastic waist that gives good tummy control. The price is amazing - I don’t think you could find better quality for this price. I haven’t tried them in lighter colors, so I’m not sure how those would look.
Qualidade excelente eu gostei bastante totalmente aprovada e já quero também em outras cores para combinar
veste super bem, o tecido não é transparente
relación calidad precio suprema, magníficos, no transparente, tela gruesa
Лосини хорошої якості, щільні не просвічують, є рожеві, замовила ще чорні. Дякую продавцю за швидку доставку і якісний товар🥰
Це найкращі лосини які я купувала на Алі, 😍дякую продавцю за неймовірну якість🔥🥰, обов'язково замовлятиму ще, вже взяла на розмір менше, люблю коли в талії більше прилягає Рекомендую товар та продавця 🔥🔥🔥🔥🔥🥰
Muy buena calidad, y la talla coincide