SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Der Rock sitzt gut und fühlt sich recht hochwertig an vom Stoff her. Er hat einen Gummizug, der auch dafür sorgt, dass man ihn gut ausziehen kann auch wenn man ein etwas breiteres Becken hat. Sieht super süß aus und sieht aus wie auf den Bildern.
It's beautiful! There was an odd sewing mistake on the ribbons, but I fixed it by ripping the seams, cutting the excess ribbon and glueing it in a hidden spot. Other than that there were no defects.
юбка очень классная, мне она безумно нравится, очень довольна, наверное ещё чёрную закажу! стоило взять на размер меньше, но лента всё прекрасно утягивает, это прекрасно:) жаль только что пуговицы пришиты на разной высоте, нужно перешить и пришить крепче, так как они ели держаться;(
SUPER LINDA LA FALDA, SI O SI COMPRALO
Been wearin only a couple hours and 2 buttons fell off >:C It's stretchy comfy cute and easy to put on arrived fast but the buttons... :(
i did not receive the package bit i did get my money back lol
honestly, i'm very blown away by the quality of this dupe. it's literally the same as the real one! i usually only buy original items, but since i got into jirai so late, i found that this was sold out and overpriced second-hand. seeing this for such a good price, i had to try it, especially since everyone speaks highly of the dupes! i'm glad people who can't fit into JP free size have this option!
HELP I-😭 I DECIDED TO WEAR MY BLOOD COVERED BLACK SWEATER TO THE ZENO FACILITY AND EVERYONE YELLED "WOW TSUGINO" AND I INTRODUCED MYSELF (I have zeno) AND THEY ALL GOT EATEN BY ME😭HELP I-😭 I DECIDED TO WEAR MY BLOOD COVERED BLACK SWEATER TO THE ZENO FACILITY AND EVERYONE YELLED "WOW TSUGINO" AND I INTRODUCED MYSELF (I have zeno) AND THEY ALL GOT EATEN BY ME😭
Это очень хорошо, особенно для школы, заказывайте не пожалеете :3 (Есть отличные шортики, юбка на резинке, однако регулируется бантом сзади, верхняя часть необязательна ее можно снять)
EU AMEI MUITO!! de verdade essa é uma das peças mais fofas que eu tenho agora! tenho 164 e 57kg e o tamanho L ficou perfeito!! tem shorts costurados por baixo da saia e duas faixas de tecido para amarrar atrás que eu achei ótimo também. as alças de suspensório são removíveis e os detalhes são perfeitos! o tecido é de poliéster, mas não um poliéster vagabundo e de qualidade questionável! produto lindo, recomendo de verdade se você quer começar a usar jirai kei ou se só quiser se sentir fofa!
юбка подошла, обхват талии 64 рост 157 лямки оказались очень длинными, но их можно легко подрезать под себя
просто бомба.
meh
Классная юбка, На рост 170 вес 52кг 78/62/90 взяла размер 5 на всякий случай. У юбки сзади есть завязки, есть шортики и лямки миленькая!!!
ITS SO CUTE AND CAME WITH SHORTSS! love it SO much and it fit perfectly and is stretchy in the back if you have a bigger butt/legs and are afraid it wont fit! i do myself and it fit much easier than a lot of other skirts ive tried :) (5’2 125lbs)
the skirt is very cute!! i was scared at first because the waist band is sort of tight but i was still able to slip through and after it felt very comfy! (the waist band is not too tight, just snug!) my waist size is 31"/79cm for reference and i bought the L size. One thing to notice is that there are buttons inside the skirt to attach the suspenders, but I had to snip open the holes on the suspenders a bit to slip the buttons in 😓. But other than that— its so cute and it goes with my coord very well! Love it~
Super pretty skirt!! Detachable suspenders and build in shorts (picture 4). Though you have to remake the ribbon everytime you wanna put it on since you have to undo it if you want to take the skirt off. So going pissing is a bit of a hassle lmao
looks amazing! love how you can tighten the back + i like the material. I also love how the straps can be put together so that they wouldn't keep slipping off your shoulders, since that is quite a problem !
super cute, veeery stretchy!!
ma proprio carino.. fatto benissimo.. estremamente curato nei dettagli aspetto non da sottovalutate ottimo
Perfect. Great quality and fast shipping. Thank you!
good
To be honest I didn't receive it because I accidentally filled in the wrong adress but I got my money back so I'm happy
ok good it can be stretched if or tied even tighter if it’s too loose
на росте 150 хорошо сидит