SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Muy buena calidad
제품 잘 받았습니다. 배송기간 맞추어서 도착했습니다. 가성비 좋고, 품질 만족합니다.
So far so good. Solid durable line after 2-3 days of fishing. Need to see how it holds up long term.
잘받았습니다 아주좋아요
한국쇼핑몰보다 저렴하게 사서 기분좋음
잘 받았습니다 항상 잘 사용합니다.
원하던 사이즈, 디자인, 무게, 가격 등.. 가성비가 좋아 구매하였습니다. 생각 이상으로 제품 퀄리티가 좋아요^^
Direi che per il prezzo non ci si può lamentare, i colori ovviamente dal vivo sono meno accesi ma cosa importa? un trecciato da 300m a buon presto
첫구매입니다 잘 사용하겠습니다
good
좋아요 담에 또 구매할께요~~
Produto chegou conforme anúncio, chegou muito bem embalado e foi enviado rápido, chegando dentro do prazo.
배송 생각보다 빨리 온듯 합니다 잘쓰겠습니다.
安くて良い買い物が出来ました！
좋은제품 정확한 배송 감사합니다
muito boa, gostei
빠른 납기와 품질에 만족합니다
Ürün güzel kargo bi tık yavaş
빠른시간에 잘 도착함 퀄리티도 좋음 다음에도 구매의향 있음빠른시간에 잘 도착함 퀄리티도 좋음 다음에도 구매의향 있음빠른시간에 잘 도착함 퀄리티도 좋음 다음에도 구매의향 있음
excelente qualidade gostei muito
chegou bem rápido
⭐⭐⭐⭐⭐ 전반적으로 아주 만족스러운 제품입니다! 알리익스프레스에서 낚시용품은 처음 주문해봤는데, 정말 만족스럽습니다. 해외배송이라 오래 걸릴 줄 알았는데 생각보다 빠르게 도착했고, 포장도 안전하게 잘 되어 있어 안심할 수 있었습니다. 제품 상태는 아주 양호했고, 실사용해봤을 때도 전혀 문제 없었습니다. 디테일이나 마감 품질도 생각보다 훨씬 좋았고, 실제 낚시에 사용해보니 충분히 실전용으로 쓸 수 있을 정도의 퀄리티였습니다. 초보자든 중급자든 부담 없이 사용할 수 있을 것 같아요. 가격대비 성능이 뛰어나서 가성비 면에서도 만족스럽고, 국내에서 같은 제품을 구하려면 이보다 훨씬 비쌀 것 같아 좋은 선택이었다고 생각합니다. 장비 하나쯤 예비용으로 갖추고 싶을 때나, 다양한 구성품을 저렴하게 써보고 싶을 때 아주 좋은 선택지인 것 같아요. 판매자와의 소통도 원활했고, 문의사항에 빠르게 답변해주셔서 전반적인 구매 경험이 좋았습니다. 실제로 받아보니 후기가 좋은 이유를 알겠더라고요. 낚시를 즐기시는 분들께 자신 있게 추천드릴 수 있습니다. 다음에도 다른 용품으로 다시 주문할 생각입니다!
ip çok iyi. kargoçokhızlı geldi
perfect
excelente qualidade gostei muito