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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
+20 111 999 0070
support@wassally.store


Посылка пришла вовремя. Товар соответствует описанию. Брала на пробу, после думаю заказать ещё в других цветах
Велике прохання пакувати нижню білизну в пакет, а потім класти в посилку. Дякую.
recibido en perfecto estado y antes de la fecha estimada, es muy linda la braga esta es la segunda compra de estas bragas que hago lo recomiendo ampliamente
Excelente. Material
I am satisfied.
Prepared and shipped very quickly. Received in 5 weeks in Ghana. Product received is as it was described. Good professional seller. Thank you.
Хорошее качество. Буду покупать еще.
Швидка доставка .Товаром задоволена. Продавця рекомендую. Дякую за якісний та гарний товар. СУПЕР 👍🏻 в магазин.
Это не первые. Норм. качество за очень малые деньги. Пошив аккуратный. Размер совпадает. После стирки форма и размер сохраняеться.👍
рекомендую
I did receive my panties. It’s embarrassing that it was only stuffed in a bag without protection. You can do better, I’m sure.
love it
Good
👍
Отличный вариант трусиков
Замовляю черговий раз, дуже хороші трусики, бавовняні, приємні до тіла. Однозначно рекомендую.Прийшли дуже швидко.
lindas bragas, llegó antes de la fecha estimada , me encantó, lo recomiendo ampliamente
Тонкі бавовняні труси на літо. Розмір підійшов на наш 48-50.
Бавовна, тоненька, приємно. Висока посадка
Тканина тоненька, якість непогана. Брала на розмір більші, то якраз. Замовлення приїхало швидко, за 2 тижні.
Замовляю не вперше, чудові трусики. Бавовняні, приємні на дотик, гарно носяться. Супер!
Хорошего качества, размер соответствует описанию.
Замовляю вже вдруге, трусики якісні і гарно носяться. Розмір потрібно брати більший, маломірять.
гарні трусики, приємні до мого тіла. Якість відмінна, задоволена покупкою. Рекомендую придбати в магазині. Дякую продавцю за гарну роботу.
Трусики замовляю вдруге, хороша якість, бавовняні, гарно носяться, не линяють. Однозначно рекомендую.