SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
con esta funda mi ordenador esta super acolchado y muy protegido, lleva un acolchado increíble, de textura suave y se abre por un lado para mejor protección. estoy encantado.
Amazing!!! Fits MacBook 14”
想定通りノートPCがぴったりと入りました。外側のポケットにはACアダプタも収納できました。これで自宅以外にも持出して作業がを行なう事ができるのでとても助かります。落下事故までは耐久力は無いようです。ちょっとした押し合い程度(引っ掻き傷になる程度の圧力)なら十分に保護できるかと思います。あとはどれくらい耐久性があるのかだけです。
No tenía mucha expectativa, pero este estuche esta genial. Es perfecto, se siente de gran calidad en incluso cabe mi tablet junto a mi laptop. compraré más.
15인치 노트북에 아주 딱 맞아요 여유 공간이 없어요.
Le quedó perfecto a mi lap de 15,6 pulgadas, los cierres se sienten bien y por dentro protege la lap, lo malo es que no tiene mucho espacio en la parte delantera pero puedes guardar cosas como celulares o cartera sin problema
Good Product, well done with good finishing. Zip with good quality
Взял сумку немного больше, чем МакБук. взял на 14, хотя мой 13. подошло идеально, немного есть места внутри, качество сумки хорошее. приехала за полторы недели. качеством и сервисом доволен. у нас эти сумки намного дороже, и тот же алиекспресс. рекомендую продавца
la verdad si llego algo rápido y la calidad es buena y lo ,enorme esque entra perfecta la laptop y todos sus accesorios (not bot)
Muy buen artículo. La medida es la correcta. Muy cómodo para llevarlo y ocupa poco espacio. Muy recomendable.
생각보다 품질 좋아요 레노버 15.7 쓰는데 사이즈 잘 맞습니다 마감도 알리 치고는 좋은편이고 들고 다니기도 편해요 배송도 빨리와서 필요할때 잘 맞춰서 사용했네요 떨어지면 다시 구매할 생각입니다
Прийшов дуже швидко. Виглядає досить стильно, по якості подивимося Для "тонкого" ноута супер, а от для більш товстого Acer - впритірочку
Pintaza! Buenas cremalleras. Ideal para un Macbook air M3 de 13”.
Tamaño excelente, material superior, quedó perfectamente a mi laptop, color al acordado, suave por dentro ...
Idéal pour un MacBook Pro 14'. Matière agréable, poignée solide, pochette bien rembourée. une très bonne surprise.
se ve de buena calidad lo he estado usando una semana y es muy bueno da mi lap y mi libreta y aún lado metí mis plumas y mi maus, me da miedo agarrarlo de la agarradera no se vaya a romper pero bueno
esta muy chida la maleta, cumple su función en una Huawei D14, no hay presion en la laptop ya con su eliminador en la maleta
가볍고 두툼하고 고긎스러워 보인다. 외부 천도 두껍고 내부 스폰지도 넉넉해서 작은 노트북이나 10인치 타블랫도 들어가고 늫 휴대하기 곤란한 외장하드와 고긎 전자제품, 해드폰을 한번에 다 넣고 다니기 최고다. 가격에 비해 믈건 품질 좋으니 하나씩 사서 쓰기에 최고다.
Perfecto. El maletín o carpeta de mano tiene un aspecto exterior excelente. Su interior es acolchado por lo que golpes en los objetos que se transporten quedan amortiguados. Buenas relación calidad precio. Entrega ajustada. Creo que es buena opción de compra.
Gostei bastante da qualidade do produto, atendeu as espectativas, achei um pouco grande, gostaria que ficasse mais junto no notebook, porém tranquilo!
Tamaño perfecto para el ordenador. Acolchado, cómodo por llevar un asa incorporada. Color discreto pero bonito
muy suavecito por dentro, tamaño perfecto y buen acabado
buen material, parece muy resistente. tiene varios bolsillos. mi ordenador es de 15.4 pulgadas y entra perfectamente. buen producto
Le queda muy bien a mi laptop, es espaciosa y de buen material
parfait pour acer nitro 15 pouces