Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fits very well and comfortable
Дуже швидко прийшло, я спідниці не ношу, але ця мені дуже сподобалася, вона не зовсім сидить як на фото, якщо їх одягнути так само то вона буде закоротка ХD також під нею видно шорти, для мене все це не проблема, тож, ⭐⭐⭐⭐⭐
llegó súper rápido . todo en perfecto estado . después todavía no es revisado la talla Pero está súper lindo
good i like it's
If ur a size large I suggest to order a size bigger if ur butt is larger ;( it fits me okay but it’s kinda risky if you know what I mean and the shorts are comfy!!!
Ich bin sehr zufrieden Qualität ist sehr gut und passt sehr gut
Tecido bom confortável quase ficou justo
These skirts are so good. But why are they so smelly. It takes 3 to 4 washes to just to lower the chemical smell so I can wear it. Then even after that amount of washing when I wear it it still has the odour. Very nice product. But very smelly It smells like it is made from recycled tyres.
É uma saia com um shorte por baixo.
всё как в описании
All perfect, very nice, fast delivery, thanks.
Nice fit. Only negative. Had to wash separately 3 times because of the smell of the garment. Looks sexy on.
bien aunque el short es muy grande
всё о лично
I should have ordered one size bigger... it's soft though
Bom o produto, recomendo
No esta mal es un poco corta de atrás, pero no me quejo.
un poco ajustado pero a muy buen precio y buena calidad
bella e carine, must have basic da avere sicuramente
Excelente producto
ES MUY CORTA, yo soy talla 34-36 y la S es más 32-34 demasiado corta pero es hermosa y de buena calidad
gostei dela, tecido bom, o problema foi que eu pedi um tamanho muito pequeno e ela ficou curta, mas fora isso ela é perfeita
Witzig
Fits perfectly on a médium
좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요좋아요