SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Nutze ich als Windstopper-Weste. Ordentlich verarbeitet, für den günstigen Preis.
172 cm, 80 kg - size L : perfect
Cómodo y hace la función en los momentos de más fríos, cuanto más ajustado mejor.
el artículo es de calidad y de un material ligero lo k es k se me keda pekeño pero en breve pediré otro una o dos tallas mallor lo Estoi estudiando
Dit is al het derde vestje dat ik koop, zeer tevreden over het is een goede windstopper.
Schöne Weste. Kann sie nur weiterempfehlen.
Good simple vest for cycling. Nothing fancy, it is a thin poliester with the porous material on the sides, silicone strap beneath and the back pockets, but for the price it's a bargain. XL fits me well (190/90), which is one size smaller than Raudax jerseys where XL is too small for me
Parece que queda bien de talla, mido 1,78 peso 88 kg y la talla L se ajusta bien. Lo mejor el precio
194 cm, 92 kg, XXL dobre dopasowanie, jakość zadowalająca w stosunku do ceny!
pelo preço, ótimo produto
calidad precio insuperable, y los colores me encantan, eso si la cremallera un tanto delicada.
rozmiar L idealnie pasuje na 176 cm i 86 kg. wygląda dobrze
Tiene buena calidad, corta bien el aire incluso en días de mucho frío. Pedí una talla M (1,75 m y 72 kg) no queda ajustado, un poquitin holgado.
Muy buena calidad y muy aguantable al cuerpo muy contento gracias
Bon gilet, très fin et léger. Attention car il taille petit. J'ai pris la taille L et c'est très ajusté. Je mesure 1m78 pour 74kg.
XL fits comfortable for 186cm, 85kg
Looks great and fits great. Very happy with this vest
Talla M para 1'75 perfecto
muy bonito en los colores, suficiente para proteger el pecho del aire.
Cumple su función Talla L igual que la española
Va genial. Talla adecuada. Para bien el viento y ocupa cupo o espacio doblado.
Perfecto. Lo he usado en varias salidas y cumple con su cometido. Los bolsillos traseros son muy útiles.
1.84 cm y 88 kg. talla L perfecta si te gusta ajustado. La prenda es lo que esperaba para llevar encima del maillot de invierno y quitarla después de unos kms al iniciar y así quitar el frío al salir. Luego se enrolla bien para guardarla en el bolsillo sin abulta mucho.
Very light wind breaker, fit is good great priced
Tal Cual la descripción, buen producto, seguiré comprando en otros colores