Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excelente producto, llegó en buen estado ☺️ color azul es sobrio y tela fresca, no trasluce
This is a good product.
minha esposa gostou muito...
Llegó muy rápido y en buenas condiciones. Es como se describe y es lo que pedí. Cumple con mis expectativas
Amei a saia, muito linda e ótimo custo benefício. Comprarei mais vezes.💗
gonna dal prezzo economico ma comoda e di buona qualità.
חצאית יפה, נעימה, כבר החמישית שאני מזמינה, אין צורך בגיהוץ
Come da foto.... molto carina e bel colore...
벨트가 같이 옵니다. 벨트는 조금 저렴한 재질인데 치마는 예뻐요
Прикольна юбка, на полив рівні шви. Єдиний нюанс, немає ніякої бірки з інформацією про тип тканини та як з нею доглядати
as description
Polecam
muy bonita se ajusta bien llegó rapidísimo
Great!! Coming with belt! For waist 73 cm sits perfectly!!!
Hermosa tal cual la imagen. considerar que la tela es ligera, más de verano
Llegó muchísimo antes de lo esperado, falta checarlo m, después daré otro comentario.
прийшла досить швидко, непоганої якості, але не хб, сіла добре на розмір м, є запас, з поясом, загалом норм
Bardzo szybka realizacja zamówienia z 19 marca, ponieważ przesyłka przyszła 27 marca. Zamówiłam 2 spódnice w różnych kolorach. W ubiegłym roku kupiłam 2 identyczne w kolorze czarnym (black) i granatowym (navy blue), stąd miałam już rozeznanie. Spódnica całkowicie odpowiada opisowi i reklamie. Jest to dobrej jakości, starannie uszyta rozkloszowana spódnica midi z wysokim stanem w formie litery A i z dodatkowym paskiem. Rozmiar od XS do M. Materiał to poliester, kolor intensywny, wyraźny, ciemnozielony (dark green). Cena atrakcyjna. Spódnica pasuje na mnie idealnie (mam 160 cm wzrostu, noszę rozmiar XS lub S), sięga poniżej kolan do połowy łydki (midi). Ładnie się układa. Raczej dla szczupłej i niezbyt wysokiej osoby. Styl zarówno casualowy, jak i półoficjalny. Idealna do biura lub na uczelnię. jestem bardzo zadowolona z zakupu. Dziękuję za rzetelność i szybką realizację zamówienia. Polecam produkt i sklep.
гарна спідниця, задоволена
La tela es muy fina y suave pero para mí es ideal. Tengo una talla 40-42, la L, y me queda perfecta!!!
Bien
かわいい
hermosa igual ala imagen
Contenta con la calidad de la falda, bonita caída y color igual a la imagen, el cinturón muy bonito y de muy buena calidad, lo recomiendo
Hermosa falda, en la foto se ve más clara pero su color es lindo. La cintura sede muy bien no aprieta tengo 88 de cintura. Llego en rápido a Perú. La tela no es rala no trasluce y es fresca.Lo recomiendo, gracias vendedor