SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
OK.
Tiene buen tamaño para mediciones, un buen producto!!!
polecam,bardzo dokładna miarka,plus w kuchni
Igual a la descripción pero no venía con batería
excellent product, very satisfied from this item
Bardzo dobra łyżka do ważenia. Masa zgadza się z wagą jubilerską. Polecam
parfait marche avec une pile cr2032 non fourni
"Nice product, just as described, fast shipping, and it works well."
Very good product ... and fast delivery. can't wait to try it ... Thanks
es de buen tamaño, me gusto
물건을 아직 사용전인데 정확하게 잘 작동하면 좋겠습니다. 파손된 부분없이 잘 배송되었습니다.
Molto comodo e pratico, utile per le piccole pesate in cucina
Funciona bien, si vas a oesar pienso que sea grano pequeño si no, no sirve
Produto igual a descrição, mas não acompanha bateria
スプーン部分は抜いて洗えるので便利。
Bewertung für Mini-Löffelwaage – Digitale Küchenwaage mit LCD-Display Ich bin sehr zufrieden mit der Mini-Löffelwaage. Sie ist handlich, leicht und misst das Gewicht von 0,1 bis 500 g sehr präzise. Besonders praktisch finde ich, dass ich Zutaten wie Kochmehl, Milch, Kaffee oder Pulver direkt im Löffel wiegen kann – das spart Zeit und Geschirr. Das LCD-Display ist gut lesbar und die Bedienung einfach. Die Waage eignet sich perfekt für kleine Mengen beim Backen, für Kaffee-Liebhaber oder auch für Nahrungsergänzungsmittel. Durch das kompakte Design passt sie in jede Küchenschublade und ist schnell griffbereit. Preis-Leistung ist absolut fair. Wer eine zuverlässige und genaue Küchenwaage für kleine Mengen sucht, wird mit dieser Mini-Löffelwaage sicher zufrieden sein.
Super , perfecto , buena calidad , funciona muy bien , viene sin pilas , pero está genial
igual a la foto, buen tamaño, aún no la uso por qué venía sin pilas ☹️ llegó en la fecha estimada.
Très bon modèle, grande contenance, très pratique et bien emballees pr l’envoi
Parfait . Livraison rapide .
Alles super, jederzeit wieder.
計測は正確👍️
Es útil para evitar medir cantidades pequeñas de comida al cocinar. Un poco situacional pero hace lo que dice.
Obrigado 5 estrelas
Veio sem a bateria. Preciso testar , mas a balança é linda !