We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
good bag, plenty of space
Está hermosa, coincide con la descripción, muy espaciosa de buena calidad, recomiendo al vendedor
Surpreendeu minhas expectativas! Muita linda a mochila!
Love
Excellent
perfeito
Love it! It's light- weight and comfortably designed.
Muchas gracias ya recibí este artículo muchas gracias 😊
Recomendó a 100%! vale cada centavo🎀 muito hermosa!!!
tres joli sac bon materiel .tres tres bien
Super. Good
I really want to recommend this bag, With my first baby, I bought a $150 diaper bag that turned out to be uncomfortable and not practical at all. With my second, I chose a similar style to the one I just ordered now, but it didn’t have the lying-down option. Now, for my third baby, I got the updated version with the lying-down feature, and wow, it’s absolutely perfect! Spacious, comfortable, practical, and it looks amazing too. Plus, the seller was fantastic, super fast delivery and great service. Highly recommended! ❤️
Esta bien de acuerdo a lo solicitado es tal cuál se ve en las imágenes
fajna
Viene completo es bueno
muy buena, igual que la descripción y las fotos , fue un regalo y a la persona también le gusto mucho
This bag is AMAZING and I highly recommend it. When I had my baby, I didn't want to waste money on a nappy bag as I was using just a normal bag. Then I needed to travel and many places are not equipped for newborns and babies so I decided to buy a backpack with cot. This one is perfect, the materials are good and the colours are stylish, it doesn't look cheap at all. It can be a bit flimsy when you put it up so I recommend you to always put it on the floor if possible and supervise when the baby is in it. This also has a good compartment, many pockets, one for the wipes, insulated bottle compartment, and spillproof food compartments (which you can use for dirty nappies if needed though, not necessarily for food). One of the pockets has a charging port, so you can put your own external battery and plug things if needed (very handy). It smells a bit strong when it's in the packaging but it goes away fast. This bag is so well designed and I hope in the future they make it sturdier.
entrega rápida calidad muy buena recomiendo buen embalaje 👌👌👌👌👌
מעולה ואיכותי
אחלה תיק ממש כמו בתמונות באמת נפתח בא עם כמה משחקים חמודים לתלות למעלה בא עם כבל לטעינה של דברים וגם מקומות אחסון בפנים
가방 자체는 이쁩니다 다만 아이가 누웠있는 공간을 위해 만든 것들이 부피를 많이 차지하네요 그래서 가방이 좁아보여요 그닥 많이 안들어갈꺼같아요 모유수유하시면 괜찮을수도 있는데 분유를 먹일경우 공간부족해보입니다 안에 모빌이라던가 다른 부품들은 전부다 잘왔어요 가방 쓰다가 공간부족하다면 다른가방사러오겠습니다 감사합니다 잘쓸게요
esta muy bien tiene buen tamaño y viene con puerto usb,lo único es el colchoncito es muyyy fino ahi q ponerle otro Pero esta genial
me encantó la mochila, cumple con la descripción del artículo, se transforma fácilmente en cuna y es fácil de guardar nuevamentw
Qualidade ótima
אחלה תיק , אהבתי מאוד מאוד . הצבעים מדויקים, הוא נפתח בצורה חלקה, וממש נוח לשימוש. ממליצה בחום. המשלוח גם הגיע מהר