We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
PRODUTO MUITO BOM É DE BOA QUALIDADE DEMOROU UM POUCO PRA CHEGAR
Qualité incroyable le Dupe parfais de la marque je recommande +++ le rendu est comme sur les photo
Muy linda y se ve de buena calidad
Les recomiendo pedir una talla más ya que viene algo corta de los brazos y de abajo, de ahí en fuera está muy bonita
Vocês na tem DIMENSÃO da qualidade desse casaco, apenas comprem! Eu amei, e ela é aquele bege quase branco sabe? Vale muito a pena!!
parfait
Muy buena Chaqueta me gustó mucho. Se ve súper linda
goed kwaliteit
Perfect goede kwaliteit
מעיל מהמם דגם זרה בול , קצת רחב במידה
Highly recommended, great quality, thanks a lot!
Super mooi geweldig perfecte maat
הגיע מהר מושלם יפה נעים ואיכותי
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כמוווווווווווווו של זארה אוווווו אהבתיייייייי הרבה
great quality but the shipping was pretty bad
Queda un poco grande pero se ve bien
Pedí chaqueta de color gris y me ha llegado el color marrón y otra cosa , coge la talla M y me ha llegado la talla L 😡😡😡😡 los demás td esta bien
esta muy bonita, es la segunda vez que la compro, es para mi hermana . igual a la de zara pero mucho más barata
Die Jacke ist gut für den Preis aber ein wenig dünner als die Originale Zara. Ich empfehle auch normale Größe zu nehmen trage eigentlich M habe aber L genommen und ist zu lang an den Armen. Kam auch schnell an
Me ha encantado
Sieht aus wie auf dem sehr gute Qaulität
Super ein richtiger dupe zu dem vom Tara super super für den Herbst ist die Jacke perfekt
just like the phone, size fits well, elegant and beautiful
Très bonne matière identique à la Zara