We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Highly recommended, great quality, thanks a lot!
Chegou no prazo, bem embalado, bem feito e idêntico ao da Zara. Amei!
Mega tolle Jacke wirklich schön und für den Preis echt klasse
Ya tengo una gris en talla M y debo decir que son mis chaquetas favoritas 🤓 me encantan en talla xs queda genial cortita si quieren que les quede más oversise elegir una talla más la entrega muy rápida.
Ok
agréable et chaude. je suis satisfaite de la taille. je fais du M ou du 38 (France) et la taille est bonne. arrivée assez rapidement mais j'ai dû payer 6€ de douane.
great quality but the shipping was pretty bad
muy buena calidad!! exactamente igual a la original 100 recomendado
Me encantó, mucho mejor que la de Zar*, vale la pena comprar, está cómoda, y la talla ideal! Volvería a comprar si o si
calidad muy buena
Très bien
Súper buena calidad iguales a las de Zara, talla adecuada a las medidas
Muy buena Chaqueta me gustó mucho. Se ve súper linda
Igual a la de Zara es hermosa
muy bella, tiene forro interior perfecta para invierno , mangas anchas, yo pedí talla M y llega a la cintura
Es perfecta, la tela de super buena calidad, la talla perfecta los acabados son buenos, esta muy bonita me encanto y por el precio es muy buena. la recomiendo
Ich bin 160 cm groß, wiege 54 kg und trage bei Jacken normalerweise S. Habe M bestellt – passt gut und sieht schön aus, aber ich hätte lieber L genommen. Wer lockere Jacken mag, sollte zwei Nummern größer bestellen.
Döhdzödöudözdözdözdözdpepzeozddzpdznwne leben keine Nene je w w e e e e e e e d d d d d d d d d d de d
Muy linda igual a la foto yo soy s y la pedí en la misma talla
me la pedí en talla s (mi talla) y me quedó perfecto, si se la quieren pedir que sea en su talla normal, es súper linda e igual a la foto
veste muito bem
Die Jacke ist gut für den Preis aber ein wenig dünner als die Originale Zara. Ich empfehle auch normale Größe zu nehmen trage eigentlich M habe aber L genommen und ist zu lang an den Armen. Kam auch schnell an
muy buen material, excelente para otoño y de buena calidad, es muy oversized asique aconsejo una talla menos, por lo general soy M y esta me quedo muy grande de hombros ya que son muy anchos, hubiera escogido la mas pequeña , pero fuera de eso muy buena 👍🏻
Es perfecta, igual a la foto, la s es tal cual una talla normal, calidad 10/10, no se van a arrepentir
Super ein richtiger dupe zu dem vom Tara super super für den Herbst ist die Jacke perfekt