We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Отличный ноутбук, качество и выбор железа заслуживает похвал. блок питания 100 w в небольшом корпусе, охлаждение работает так, что выше 50 при средней нагрузке не повышается. Модуль вай фай прекрасный. Динамики очень громкие и качественные, вообще непонятно как так сделали. Единственное, что неудобно - это размер экрана, но это и его преимущество.
una máquina vale la pena super útil. el vendedor muy pendiente de mi orden,
Превосходный агрегат. Обещали заявить как более бюджетный аппарат, но не вышло.
very nice mini laptop
overall good experience just received my item a little bit late but at Least I got it. thank you 😊
Wow! GPD Pocket 4 is amazing 🤩 Super fast shipping, seller was so helpful and friendly. Everything is perfect 10/10 highly recommended 👍🏻
Excellent support and communication with the seller. The goods arrived in good condition and 100% quality. Thank you
Доехал до Москвы за неделю. Всё отлично упаковано и на месте.
Muy buena calidad excelente producto
excellent service device came in great condition.
Very fast, very high quality. Very good service and technical support.
Fast delivery. good packaging
the seller had some trouble processing the order correctly--missing the accessory ordered, etc. in the package, but was receptive and responsive in fixing the error. highly recommended about the product--gpd nailed the previous pocket 3 right so pocket 4 is not so different imho. it just got much more powerful processor than the predecessor. minor grievance include that i need Phillips driver to replace module every time and the power button placement was better with previous pocket 3 since now its on the side and i have to be careful, etc. but overall this is a good product--although with price this high you'd actually want computer this small but if you know what you want...this is it.
The product was delivered smoothly to Lebanon via FedEx. I received it today and had the chance to inspect it. The device is incredibly aesthetic and portable. It looks very practical and of high quality. The system performance is also amazing. But above all, what truly stands out is the seller’s exceptional support. The seller messaged me for days without hesitation to help me choose the right model. He provided detailed information and answered every single question I had almost instantly. While I thought I might be bothering him with too many questions, he patiently responded each time. I probably wore him out a little. I truly appreciate his special attention and support.
It's the best stuff that I’ve seen. I got it very fast. It looks very good and helpful
Super clean packaging and quick delivery. Highly recommend this store
This computer (gpd pocket 4 hx370 64gb) is awesome. It’s insane how good these modern mobile chipsets are. Just watch videos of people benchmarking the cpu and igpu. The form factor is awesome too.
quality is very good, completely consistent with the seller's description, I really like it, it completely exceeds my expectations, the shipping speed is very fast, and the packaging is tight.
Very happy that the computer I purchased, excellent customer service, the product was carefully packaged and received faster than I expected.