We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
נעלים טובות מאד. סוליה רכה ונוחה
Muy livianas y cómodas, frescas en verano
Muy livianas , cómodas y frescas en verano
обувь удобные, брала для мамы, ей понравились
vraiment content
Доставка 8 дней . Подошло на очень отекшие ноги. Спасибо.
너무 발이 편하고 또 신발도 가벼워서 너무 좋아요 제가 많이걷는직업이라서.. 감사하고 잘신을께요
sehr bequeme schuhe bestimmt noch ein zweites paar.
muito confortável
buty leciutkie wygodne na moje opuchnięte nogi w sam raz jeżeli masz problem z opuchlizna to polecam tę buty
super wygodne, rozmiar prawidlowy
Son super comodos me encantaron
excelentes, muy conforme para mis pies hinchados...
wasnt sure if they would fit however a person with bunyin.... they still did . ty. very happy
спасибо большое!!!
Fantastic fit . Have 3 pairs now . Arthritic foot problems and these are so comfortable with no pain on feet!
Для опухающих ножек - находка. Очень легенькие и удобные
mooie goed afgewerkte lekker zittende schoenen en goede maat. ik raad deze aan
ممتاز جدا
Best shoes for my arthritic feet . Second pair and will get more
Rapidité d'envoi, conforme à la description. Je recommande vivement.
Nice socks
Repeat buy. These are the most comfortable house shoes ever! They fit snug so they don’t fall off. I wear them all day, I might still trip on corners, but this time I don’t break my foot anymore. They barely make a sound when you walk!
light, adjustable and comfy
Great shoe for the price very comfy and fits my orthotics.