We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
totalmente recomendable, fácil de instalar y funciona perfectamente
sono molto soddisfatto
buen articulo y muy uril
pas encore installé
wygląda super, pilot dużo lepszy jak oryginał.
Perfecto facil de instalar.
Perfect! The previous one was IR based, it is RF. Mucj better!
hasta ahora funciona bien
Not installed yet, looks good
Received as described . . .
it works as advertised. shipping very quickly. very happy
Artículo cómo se describe, recibido en España 07 días, muy satisfecho pilas AAA
Excelente, tal como se indica en descripción. 🤩
Muy bien es el cuarto que compro. Sin queja alguna
thanks
excellent. very easy to install. good quality. instructions are very clear.
A falta de colocar y probar
Works with my Deta fan.
Works well and can be retrofitted to existing fan lights.
as the descriotion
recibí correctamente el envío en la puerta de mi casa ahorrandome los tramites y demoras de la aduana y del correo argentino. llegó en el tiempo prometido creo que lo trajo Mail Americas. Excelente servicio de envío. El articulo parece de buena calidad. esta muy bien construido. Trae un manual de uso e instalación en varios idiomas , muy claro y completo. Creo que mas adelante voy a comprar otro para darle otros usos como por ejemplo encender luces a distancia.
Great product just as described and performs very very well, no damages and delivered too well on time and would recommend to others I will need to get some more to use as well, thumbs up to the shop for doing so good👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
una vez instalado, va muy bien
llegó rápido, es exacto lo que pedí, pero pedí 12 y llegaron 11, lástima !
всё работает как указано скорость вентилятора свет рекомендую товар и продавца