SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
알리꺼 왠만하면 후기안남기는데 와 이거 신발 조오오온나 쿠션감 지리고 러닝 5키로 신기록 만들어줌 내구성은 모르겟지만 일단 발피로감 거의제로에 러닝 신기록에 도움를 줌
쿠션이 좋고 디자인도 괜찮고 신기 편합니다. 가성비 좋아요. 이 가격에 신고 운동하기 좋아요.
Incredible! I really loved them, honestly didn’t expect such high-quality sneakers. I checked the reviews, bought them, and I’m very satisfied! Thank you. Plus, they came with socks—awesome!
Goede hardloopschoenen. Bezorgd in NL
뒤꿈치부터 엄지발가락까지 260mm 치수 가이드대로 260 8 41사이즈 딱 맞음 말 많던 뒤에 한지 바뀜 디자인 예쁨 쿠션 좋음 첨엔 어색 약간 트렘벌린 뛰는 느낌 발목쪽 약하다는 리뷰도 있던데 딱히 그런건 못느낌
exceeded my expectations, the sneakers have an excellent finish, extremely beautiful and comfortable on the feet. I will definitely buy others in the future.
배송 4일만에 잘 받았습니다 러닝할때만 신을려고 구매했습니다. 포장은 박스도 없이 비닐만 달랑 포장되어 배송되서 어의가 없었지만..신발 실물보고 감탄해서 이해해주고 싶었지만 그래도 아닌것 아니기에 별4개만 주겠습니다. 이부분은 반성좀 하시길 바랍니다. 운동화는 사진보다 실물이 디자인 및 색이 더 예쁘고 좋은것 같아요~ 선택하길 잘함 꼼꼼히 살펴보니 품질도 흠잡을곳 없이 말도 안되게 넘 좋고 착화감도 발이 편하게 잘 맞고, 쿠션이 너무 좋은것 같습니다. 사이즈는..제가 평소 운동화 265 신고 발볼은 평균이며, 칼발 입니다 후기보고ㅈ41사이즈로 주문해서 맨발로 신어보니 폭은 크지도,작지도 않게 정확히 딱 맞았고, 길이는 손톱 반마디정도만 남습니다. 제기준 41사이즈도 괜찮은데..42사이즈로 가도 괜찮을것 같네요~ 진짜 이 가격에 이만한 운동화 없다고 봅니다 구지 비싼신발 구입할 필요가 없을정도로 강추드립니다
발볼 넓은사람에게도 적당하고 쿠션감이 매우 훌륭합니다. 과체중 러너에게 가성비 러닝화로 적극 추천합니다. 그리고 배송도 매우 만족합니다.
Na promocji z kuponem - super. Miałem inny model, te są ciut wyższe i lepiej amortyzują więc raczej na plus. Zawsze nosiłem Asicsy ale przestałem od 3 lat odkąd ich cena podskoczyła z 300PLN na jakieś kosmiczne 700-800zł a jakość poszła w dół. Mam nadzieję że OneMix nie pójdzie w ślady Asicsa bo raz - trochę im brakuje w jakości, amortyzacji do tych starych Asicsów sprzed lat, a dwa - OneMixy wygrywają ceną. Do 150-200zł tylko brać. Nic lepszego w tej cenie w PL nie dostaniecie.
유튜브 리뷰보고 구매했고 오늘 처음 10키로 달렸습니다~ 쿠션이 뛰어났고 싸이즈도 알맞아요! 20만원대 타사 제품들이 부럽지 않아요! 대륙의실수라 불릴만 합니다! 가성비 갑입니다~~
편하고좋네요 기대했던거보다 퀄리티있고 밑창두께 생각하면 무거울줄알았는데 엄청가볍고 런닝하기좋은신발 같아요
Super contenta,colores muy bonitos,muy blanditas en la pisada ,el número 38 o 5.5 ,muy bien terminadas ,ya he comprado más veces está marca y nunca me ha defraudado buena calidad y buen precio.Llegaron antes de tiempo y con regalo de calcetines super chulos de la misma marca.Si me dan buen resultado también compraré en otros colores ya que tengo problemas de fascitis y está zapatillas me da buenas sensaciones.
وصلت خلال ٨ أيام مبدئياً أنعم وأريح من أسيكس وأخف وزن أيضاً ومعاه شرابات هديه وبسعر أرخص بكثير من كل الماركات المشهوره وتغليفهم مرتب ومنظم وفيه اهتمام ملحوظ .. بديل ممتاز ويعتمد بإذن الله في قادم الأيام الإخوه العرب هذا منتج مثالي
siempre me cuesta encontrar zapatillas para mi pareja pk usa un 47 y con orma extra ancha y muchas veces no son tan anchas como dicen y no le valen y está vez le están perfectas es una alegría para nosotros y dice k si son cómodas
본인사이즈 설명없이 사이즈 리뷰가 많아 남깁니다. 260실측 발치수에 발볼 보통 빌등 약간 높음 기준 입니다. 8 주문했고 발볼 넉넉하고 길이 딱입니다.
사이즈는 정사이즈에 쿠션감이 너무 좋아요 중장거리 런닝용으로 딱맞습니가 배송도 빠르고 최고에요
아주 부드러운 바닥면입니다 완전한 메쉬는 아니구요. 정사이즈를 선택하세요. 걸음걸이는 편할거 같아요
가벼운 무게와 뛰어난 쿠션감으로 장거리 러닝에 최적화 발목 부담 없고 통풍이 잘 되어 땀이 덜 차네요. 디자인도 심플하게 잘 어울려 데일리로 애용할 듯 합니다. 뒤 발목쪽의 한자만 없었어도 디자인이 더 예뻤을 듯..
Parfait je viens de faire un 5km en 29 mn très bonne amortie
These new running shoes are an absolute game-changer! From the moment I laced them up, I felt an incredible blend of comfort and support. My runs feel lighter and more energized, and I've noticed a significant reduction in post-run fatigue. The cushioning is superb, absorbing impact beautifully, and the grip is reliable on various surfaces. They've truly elevated my running experience. Highly recommend!
Кросівки отримав. Відправка швидка. Якість дуже класна. Ідуть розмір в розмір, брав більші думав щоб вгадати але розмір на сітка правильна.Дужн легкі і м'які.Підошва мартизує добре. Взаді в темноті світять, напевно фосфорні вставки, написи рефлекторні. Продавця і товар можна рекомендувати.
super polecam bardzo wygodne, zgodnie z opisem rozmiar 8 odpowiada 26 cm długość stopy
탱탱볼 느낌 초보 러너에게 최고입니다 사이즈는 정사이즈 추천드려요ㅎㅎ런닝머신서 가성비로 구입했어요ㅎ키도 커보이고ㅋㅋ색상도 무난하네요ㅎㅎ다른 색도 사고 싶고 부모님도 막 신으시라고 몇개 더 주문하러갑니다 최고 배송도 빠름 화요일 밤에 주문했는데 토요일 도착ㄷㄷㄷ
Chegou tudo certo, tênis muito bom, realmente aqui no Brasil ele teria um valor mais elevado. Peguei um número maior do que uso de costume (uso 40BR) peguei o EU 43 (9,5) e ficou perfeito/confortável no meu pé. Recomendo a loja e o tênis.
真心推荐，我儿子说穿上很舒服，现在每天穿。看能穿多久…，以后再来买