We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
talla perfecta para 1.70 m y 73kg. calentita y la calidad superior a la de decathlon. seguiré comprando. está marca no decepciona
Qualitatif, mais taille un petit peu grand, j'aurai aimé plus resserrer sur le corps
perfecto
Alles i.O!
Super materiaal! Goede fit (wel grote maten, zou kleiner nemen) 182, 70 kg M genomen!
Шикарная, безрукавка. Теплая и есть удобные карманы сзади.
que puedo decir calidad rockbros solo con eso lo digo todo, comprarlo es un acierto en especial en rutas largas cuando está la temperatura baja.la comunicación con el vendedor es muy buena responden todas las dudas siempre. seguiré comprando indumentaria de esta marca ya que solo he tenido una mala experiencia con un producto que espero que la marca responda pero mas que eso todo ok .
Excelente qualidade
Tiene una pinta realmente buena. El tacto es muy bueno, el material técnico y se adapta muy bien. No he podido probarlo en condiciones reales en bicicleta al ser una prenda de otoño/invierno y ahora hace mucho calor, pero la sensación es excelente
Excelente producto
Very happy very comfy
Perfecto
추울때 입으려고 미리 구입했는데 그런대로 쓸만하다. 평균이상의 품질이다. 다만 색깔이 여러가지가 있었으면 좋겠는데...
Muy buen producto y de muy buena calidad, si eres una persona bajita pero ancha de espaldas coge una L
muy buena calidad
material bom. porém o quadro de medidas deve ser modificado. Uso P e ficou muito largo!!
buon tessuto, elastico sul retro. difficile scegliere la taglia corretta tra taglie asiatiche, europee, americane .....
As in the description. I am 1.83m tall and 70kg. Fast shipping.
Valió la compra se ve bueno y el material también
Muy buena calidad. Todo correcto. Gracias
Es muy chulo pero para mi gusto la talla es pequeña
height 180, weight 78 - size XL china (L eu). qood quality.
zgodne z oczekiwaniem
lo compré por las calidades del material y, a simple vista, perece que cumple. Por delante es cortavientos y resistente a llovizna, tiene felpa en el interior, por atrás es transpirable, pero de materiales que no resisten como el frontal. pero vale, está bien