SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
좋네요. 편해요.
조아요
괸찮아요~~ 좀만더짱짱했으면~~
쉐보레 트랙스 크로스오버 차주들은 다 공감을 하실 내용입니다. 의자가 좀 짧아요 엉덩이랑 허벅지다 받여줘야하는데... 허벅지가 다 안되서 좀 불편합니다. 이 제품도 반신반의 했지만 설치 해보니... 너무 편해지네요 적당한 격에 품질도 좋고요 설치가 아주 쉽습니다. 강추합니다.
굿굿
레이ev 아우디q4 일단 실험으로 검정만 주문해서 장착 앉아보니 다리엄청편해졌어요 그레이색깔있으면 더주문하고 뒷자리도 주문해야겠네요
배송 정말 빠르고 정말 잘샀어요!! 좋아요 좋아요 좋아요 좋아요 좋아요 좋아요 좋아요 좋아요 좋아요
엄청편하게 자세가 바뀌네요 컴터 의자용으로 하나더 주문 해야할듯
좋네요. 가격도 저렴하고 제품도 괜찮은듯합니다. 배송도 빨리왔습니다. 정말 편합니다.
ev6 시트에 설치 했구요. 매우 만족합니다 앞쪽 시트가 확장되서 무릅과 허벅지가 매우 편해요
좋았어요
아주좋아요
그것은 아주 빠르게 나에게 전달됐다 높은 품질 아주 나는 만족한다 추천한다
배송빠르고 상품 좋아요
좋아요
hace que el sentarse y conducir sea mas comodo
사용하니 아주 좋아요. 가격대비 좋은거지 비싼제품과 비교하면 단점만 보입니다. 그러니 가격대비로 만족하세요. 하자는 없었고 마감은 어쩔 수 없습니다. 그런것도 감수하며 산다면 만족할거에요.
색깔도 맘에 들고 배송도 빠르고 좋습니다.
살짝 미끄럽기는 한데 훨씬 좋아졌습니다 기아 ev6입니다
고정방밥을알려주세요
欲を言えば、シートに挟む部分をもう少し抜けにくく出来ると更に良い。
넓이가 좁습니다.허벅지 둘을 올리기엔 무리네요.
좋네요~추천합니다~~
기아 차 경우 의자뒤쪽 막혀 있어 줄 조절을 해야했음... 일단 대만족... 시트 길이 짧은 차량들 강력 추천함..
Very good product