SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
pedidos y me vino solo uno y el vendedor me dijo que venía en dos pedidos y así fue me ha llegado el otro asiento y el material merece la pena calidad precio y gracias al vendedor que solucionó rápido el problema.
вроде нормально,тигуан 2012
Compré para los dos asientos delanteros y quedó perfecto. tengo un Suzuki. muy buena calidad y lo recomiendo al 100%. voy a comprar el de los asientos traseros. envío muy rápido
een stuk
딱 좋아요 저렴한 가격에 품질도 좋고 시트에도 잘 맞습니다
품질이 좋습니다. 오래된 차에 변화를 주었습니다.
배송업청빨라요 리뷰좋아서 섯는데 좋겟죠 아직 설치전 입니다 배송업청빨라요 리뷰좋아서 섯는데 좋겟죠 아직 설치전 입니다 배송업청빨라요 리뷰좋아서 섯는데 좋겟죠 아직 설치전 입니다
시트가 울어서 주문했는데 피팅감좋네요
저렴한가격이라서 후기들이좋아서 믿고구매해봣습니다 후기처럼 엄청나게좋은건 아니지만 가격을생각한다면 충분한 값어치가있다고생각합니다 할인을더해 정말좋은가격에 괞찬은상품을 가질수있게되어 기쁩니다 감사합니다 좋은상품 잘사용하겠습니다 앞으로도 좋은상품 좋은가격으로 부탁드려요 최고입니다ㅋㅋ 적극~추천합니다 구매할가치가충분합니다
muito bons qualidade/peço .
Material resistente e tamanho grande. Por ser maior é até vantajoso porque não força as costuras do banco do carro. Eu fiquei satisfeito!
냄새도 않나고 깔끔합니다. 가성비 짱 ~~~
good
Nice. Thank you.
가성비 최곱니다. 기대한 것보다 퀄리티가 훨씬 좋아요
queda bastante bien, aunque venga un poco arrugado al ponerlo en el asiento se estira se sujeta por detras y por debajo del asiento para que quede tirante
Excelente producto
tres bien pour mon rv4 2002 5 etoiles pour le vendeur merci merci
생각보다 너무좋습니다. 너무 만족합니다.
solidnie uszyty. fajny materiał.
вгешний вид отличный на сезон хватит
buen producto de buena calidad
Good quality for price