We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
great quality product
Super Quali, XL passt ideal für 183 cm und 80 kg und ist eng anliegend
Could be a bit longer, overall okay, the fleece is just partially inside not everywhere
High quality. Aero fit
Excellent product. Hight quality
Muy buen producto
Good. Only came with a few dust balls but other than that great stuff. Bottom adhesive is old school would have like it to be the thick new ones.
This is the second spexcel explore vest that ive purchased. Very good. Does run small, sized up to XL for good fit. Pairs really nice with a windbreaker under on wet days
Buen producto me quedo perfecto
very Nice design and quality!
187cm 77kg tight race fit in L. Works very well and looks good. Good for cold descents
Really good quality but size es really small 🙁
Отличное качество. Размер М это что-то между С и М. Я 180 весом 72.
Calentito y cómodo
Correspond parfaitement au photo
This is super quality gilet. Love it.
I really like this vest. I picked size XL and it's spot on. I'm 90kg, 188cm. I usually wear L or XL, depending on the producer. The build quality is very good. The materials are nice. It adds a lot of warmth, great for the cold days. It packs just enough to get fit in the rear pocket of most jackets/long-sleeves, but it's tight (the fleece layer adds extra thickness).
Great quality but sizing is tough. Female 5'7" tall small build size large fits good over a long sleeve jacket or shirt. Size medium would be more aero but I prefer fit of large.
very nice quality, completely impressed
Very good quality and fitment. Ordered a small and it is a good race fit for someone who wears a small jersey as well.
на 183 70кг М size
Ottimo
Love it , very high quality .. I used to ride with HUUB / Casteli and this is by far a good quality compare to them
Good quality. I like it and i recommend this item.
excelente producto súper recomendado