Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The baby has received it. The packaging is very good. The trousers are not damaged and dirty. The fabric is very soft, delicate and comfortable. The size is also standard. The recommended size on the details page is just right. The workmanship is exquisite, the style is fashionable, and the color of the version is very beautiful. There is no color difference. This price in the same paragraph is really cost-effective, much cheaper than the clothing store, and the cost performance is quite high! I will still patronize this store in the future!
The merchant's delivery speed is fast, the color does not fade after washing, and the upper body is very comfortable. The size recommended by customer service is very suitable for simple style and is worth buying. The trousers are of good quality, comfortable in fabric, very figure-showing and beautiful in style, just as described in the picture. I am going to buy another replacement, and I will continue to buy it in the future if necessary. Customer service attitude is also very good, very satisfied with a shopping.
Very good quality and fast shipping. The price is much more affordable than other stores. It is exactly the same as the seller's description. The recommended size is just right. It completely exceeds the expectations. The packaging is very careful. I am very satisfied with a shopping.
looks good. feels good. quality is good
Pants are lighter than expected, and this color is better for clothes. I showed it to my colleagues on the first day, and everyone commented well. There are many online products of the same style, and the prices are different. It's a little expensive to buy this one, but I still believe that you get what you pay for. Things are tasteless when you get them, and the workmanship is fine. I will recommend friends to buy it next time.
Nice pants and thin legs. Pants are just the right size, and you can wear anything. I have chosen this pair of trousers for a long time and I am not disappointed at all. I especially like it. It's very elastic. It's comfortable to wear, not tight, and the price is right. You can place an order if you like! !
The seller's service attitude is also very good, and the pants fit me well, which is the effect I want. It's great. My friends say it's good-looking, so I will come here often in the future and praise it! Pants are really affordable. They look good and save money. The version is fashionable, loose and slim, which is my favorite type. It's very good in workmanship and material. It's a high-quality trousers! ! !
I love these jeans. It is very individual, loose and comfortable to wear, and can also lengthen the line of the legs. Show the line of the legs, simple and rich in design. It can mainly show the long legs, the texture is soft, delicate and light, and it is very comfortable to wear. The breathability is very good, and the version is very good and very skin-friendly. It's still very fashionable, I like it very much, and the express delivery is also very fast, and the quality of after-sales service is also very good, give your home a like
Качество хорошее, фото соответствует,но S рост 167 на худенькую девочку великоваты. Носить на ремень только и то чуть гармошкой и пояс и низ.
The material is also very thin and comfortable, and the color is also very positive. Although it is very short, it has a good hip wrapping effect, which is very suitable for summer. It is not too big or too small, and it is not the kind of hard cowboy. Just take it out and wear it when it is hot. I recommend it. It is moderately thick, very comfortable and slim. I am very satisfied with a shopping trip. It is very good, cool and white. I like it! You can wear it in summer! Moreover, it is a tall figure with a high waist, which I like, and it is also very cheap. The arrival is very satisfactory, the quality is very good, and the thickness is moderate. I like this fat version, which is obviously thin and easy to match with clothes.
класные кто хочет сильно беги заказывайте хl
все чотiнько
I have received it, tried it on, the size is just right, the fabric is comfortable, the workmanship is very good, the color is the most beautiful, it looks good, it fits well, it is fashionable and beautiful, and the design style is simple and fresh. I like it very much! It's very comfortable to wear, and it's very slim. The fabric works well, and it doesn't fade after washing. It's really value for money, very stylish, and the size is standard. It's my size, and it's simple and beautiful.
штаны идеально подошли, не жалею что заказала их)) (советую брать свой размер если хотите что бы штаны были спущены ниже талии)
The material is also very thin and comfortable, and the color is also very positive. Although it is very short, it has a good hip wrapping effect, which is very suitable for summer. It is not too big or too small, and it is not the kind of hard cowboy. Just take it out and wear it when it is hot. I recommend it. It is moderately thick, very comfortable and slim. I am very satisfied with a shopping trip. It is very good, cool and white. I like it! You can wear it in summer! Moreover, it is a tall figure with a high waist, which I like, and it is also very cheap. The arrival is very satisfactory, the quality is very good, and the thickness is moderate. I like this fat version, which is obviously thin and easy to match with clothes.
There were all kinds of worries when I was shooting, but after receiving the goods, it made people feel that the price is high. The trousers are really good, the elasticity is very good, the fabric feels very comfortable, and the workmanship is better than other trousers. The stitching of this trousers looks very firm and won't open. I tried it on and it is very slim , The color and style are also very fashionable, it is very good to match clothes, it can be matched with T-shirts and shirts, I like it very much, praise
отримала швидко, якість гарна,
The seller's service attitude is also very good, and the pants fit me well, which is the effect I want. It's great. My friends say it's good-looking, so I will come here often in the future and praise it! Pants are really affordable. They look good and save money. The version is fashionable, loose and slim, which is my favorite type. It's very good in workmanship and material. It's a high-quality trousers! ! !
me quedo como lo pedi solo que las letras se ven mas oscuras que en la foto pero aparte de eso todo bien
Looks just like the photo! I got it in a small but to all my slim girls you WILL need a belt, and tighten it by a lot because you can still take them off with it!
The merchant's delivery speed is fast, the color does not fade after washing, and the upper body is very comfortable. The size recommended by customer service is very suitable for simple style and is worth buying. The trousers are of good quality, comfortable in fabric, very figure-showing and beautiful in style, just as described in the picture. I am going to buy another replacement, and I will continue to buy it in the future if necessary. Customer service attitude is also very good, very satisfied with a shopping.
Me encantó el pantalón, de la cadera me queda un poco grande, pero no se me cae, la calidad es muy buena aunque el color es un poco más claro que el de la foto, 100% recomendadooo
There were all kinds of worries when I was shooting, but after receiving the goods, it made people feel that the price is high. The trousers are really good, the elasticity is very good, the fabric feels very comfortable, and the workmanship is better than other trousers. The stitching of this trousers looks very firm and won't open. I tried it on and it is very slim , The color and style are also very fashionable, it is very good to match clothes, it can be matched with T-shirts and shirts, I like it very much, praise
bon rapport qualité prix
Nice pants and thin legs. Pants are just the right size, and you can wear anything. I have chosen this pair of trousers for a long time and I am not disappointed at all. I especially like it. It's very elastic. It's comfortable to wear, not tight, and the price is right. You can place an order if you like! !