Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
хорошие, только надпись сзади не прям уж качественная. линии надписи не плотно нитками зашиты.
The quality is quite good, the back of the waist is elastic, and the hardware of the front button zipper is quite good, so it won't pull. The fabric feels good, and you can wear it after washing it tomorrow.
In order to choose this pair of trousers, I visited many shops, but I was not particularly satisfied. I accidentally found this pair of trousers, and the housekeeping evaluation was good. I simply bought it. After receiving it, it was really worth the money. The fabric was pure cotton, which felt very soft and much better than expected. It also fitted me when I tried it on, and the size recommended by customer service was appropriate.
Incroyable !!!!
This hoodie is warm and comfortable to wear. I like it very much. Dense and hard material, no deformation, unique coat, high quality, neat, warm and very comfortable! Good quality. Not hard, soft and comfortable. The size is close to perfection, and the product quality is very satisfactory! There is no smell, and the product quality is very good! I strongly recommend the seller!
good
Sehr gute Hose
The version is very good, especially thin, a little stretchy, the upper body strength shows long legs, it is very comfortable to wear, and the fabric is also very good! The elastic and fine lines are very comfortable to touch and fit well! Buy it next time! , the pants are really good, they are very thick. I can wear them alone in spring and autumn. I don't feel thin. They are much better than the ones I bought before. The quality is very good, and the workmanship is also very good. Weird smell, I have already followed your house, and I will buy my pants from your house in the future.
me gustó mucho la tela el estampado y todo 10/10
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I think this style is very popular recently, and it looks quite academic. The weather is just right now, and pants are worth the price. Generally speaking, I like it very much. The trousers are quite good in texture, not sticky and not easy to wrinkle. They are very slim to wear. Moreover, it is a versatile model, which looks good with everything. The version is also very good-looking. It is slim when worn on the body, and friends who like it can buy it with confidence.
The fabric of trousers is soft to the touch, and the version is very positive. The most important thing is that the details of trousers are very good and distinctive, which is very suitable for me to wear. There is no thread. It is still very cost-effective to buy two, which is much more cost-effective than going to the store. It is novel in style, fashionable in style and fashionable in clothes, which fully meets the aesthetic requirements of young people. It is worth buying, strongly recommended, and most importantly, the store service is in place and answers carefully.
Pantalón muy hermoso amo el color la talla y todo eso si pidan de su talla porque si es cual a la talla KDJD
The fabric of trousers is soft to the touch, and the version is very positive. The most important thing is that the details of trousers are very good and distinctive, which is very suitable for me to wear. There is no thread. It is still very cost-effective to buy two, which is much more cost-effective than going to the store. It is novel in style, fashionable in style and fashionable in clothes, which fully meets the aesthetic requirements of young people. It is worth buying, strongly recommended, and most importantly, the store service is in place and answers carefully.
The merchant's delivery speed is fast, the color does not fade after washing, and the upper body is very comfortable. The size recommended by customer service is very suitable for simple style and is worth buying. The trousers are of good quality, comfortable in fabric, very figure-showing and beautiful in style, just as described in the picture. I am going to buy another replacement, and I will continue to buy it in the future if necessary. Customer service attitude is also very good, very satisfied with a shopping.
The version is very good, especially thin, a little stretchy, the upper body strength shows long legs, it is very comfortable to wear, and the fabric is also very good! The elastic and fine lines are very comfortable to touch and fit well! Buy it next time! , the pants are really good, they are very thick. I can wear them alone in spring and autumn. I don't feel thin. They are much better than the ones I bought before. The quality is very good, and the workmanship is also very good. Weird smell, I have already followed your house, and I will buy my pants from your house in the future.
I love these jeans. It is very individual, loose and comfortable to wear, and can also lengthen the line of the legs. Show the line of the legs, simple and rich in design. It can mainly show the long legs, the texture is soft, delicate and light, and it is very comfortable to wear. The breathability is very good, and the version is very good and very skin-friendly. It's still very fashionable, I like it very much, and the express delivery is also very fast, and the quality of after-sales service is also very good, give your home a like
Good quality, comfortable to wear, personally satisfied with this shopping. I like the fabric very much, mainly because the effect is ideal, small and just right, and the cost performance is very high in general. Choose the one that suits you, and the price is affordable. This color is exactly what I want, and it can definitely hide those who are not confident about the leg shape, and it is also high to wear clothes. A satisfactory shopping, really good.
I have received it, tried it on, the size is just right, the fabric is comfortable, the workmanship is very good, the color is the most beautiful, it looks good, it fits well, it is fashionable and beautiful, and the design style is simple and fresh. I like it very much! It's very comfortable to wear, and it's very slim. The fabric works well, and it doesn't fade after washing. It's really value for money, very stylish, and the size is standard. It's my size, and it's simple and beautiful.
Very good quality and fast shipping. The price is much more affordable than other stores. It is exactly the same as the seller's description. The recommended size is just right. It completely exceeds the expectations. The packaging is very careful. I am very satisfied with a shopping.
I think this style is very popular recently, and it looks quite academic. The weather is just right now, and pants are worth the price. Generally speaking, I like it very much. The trousers are quite good in texture, not sticky and not easy to wrinkle. They are very slim to wear. Moreover, it is a versatile model, which looks good with everything. The version is also very good-looking. It is slim when worn on the body, and friends who like it can buy it with confidence.
The size recommended by the customer service is accurate and the quality of the clothes is good. Then the logistics is so fast! After receiving it, I quickly opened it and tried it out immediately. really good. It's hard to buy clothes that fit so well. satisfy! very satisfied! Then the clothes look good, the model is one size bigger than usual, the quality is nothing, it's great value for money, and the customer service attitude is very good. It's a bargain to buy now.
In order to choose this pair of trousers, I visited many shops, but I was not particularly satisfied. I accidentally found this pair of trousers, and the housekeeping evaluation was good. I simply bought it. After receiving it, it was really worth the money. The fabric was pure cotton, which felt very soft and much better than expected. It also fitted me when I tried it on, and the size recommended by customer service was appropriate
джинсы как на картинке, правда размер очень большой , но а так , с ремнем норм ,сзади вышивка, а не просто принт. материал очень приятный к телу(не просто полиэстер),довольно легкий, на лето будет идеально
This hoodie is warm and comfortable to wear. I like it very much. Dense and hard material, no deformation, unique coat, high quality, neat, warm and very comfortable! Good quality. Not hard, soft and comfortable. The size is close to perfection, and the product quality is very satisfactory! There is no smell, and the product quality is very good! I strongly recommend the seller!