Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The logistics is fast, the quality is good, there is no smell, the material is good, it fits me well after trying, and I like loose ones in summer. It's good to buy a bigger one, and the color is good. It's the color I want. I'm not disappointed. When summer comes, I need to have some suitable jeans to wear, hahaha! Recommended to buy, cost-effective!
I like these pants very much, and the material is comfortable. It feels comfortable and elastic. It won't be as tight as the jeans I wore before. It feels comfortable, natural and casual, with long legs and moderate thickness. I really like it, it's very comfortable, it's better than I expected, it's really great, and the price ratio is very high!
Pants have a particularly good upper body effect, and the legs are straight, but they are not fat. The real thing is better than the photos, and the quality is even better. It's really a big surprise after receiving the goods, and the logistics is also very powerful. It will be delivered soon and will come again.
Good quality, comfortable to wear, personally satisfied with this shopping. I like the fabric very much, mainly because the effect is ideal, small and just right, and the cost performance is very high in general. Choose the one that suits you, and the price is affordable. This color is exactly what I want, and it can definitely hide those who are not confident about the leg shape, and it is also high to wear clothes. A satisfactory shopping, really good.
Pants are very nice, with long legs and skinny legs. The size of pants is just right, and what clothes to wear is also versatile. I have chosen this house for a long time, and I am not disappointed at all. I especially like it, and it has good elasticity. It is very comfortable to wear, not tight, and the price is right. I can place an order if I like it! !
The fabric of trousers is soft to the touch, and the version is very positive. The most important thing is that the details of trousers are very good and distinctive, which is very suitable for me to wear. There is no thread. It is still very cost-effective to buy two, which is much more cost-effective than going to the store. It is novel in style, fashionable in style and fashionable in clothes, which fully meets the aesthetic requirements of young people. It is worth buying, strongly recommended, and most importantly, the store service is in place and answers carefully.
me encanto, tiene buena tela y es bastante amplio, RECOMENDADOO
I'm an old customer, and I bought the pants that I used to wear well, so I bought them back ~ I chose wide-leg pants this time, and the quality of the pants is as good as ever, and the elasticity is particularly strong, so I won't feel tight in any activity. My legs are a little thick, the pants are very thin, the color is the same as the picture, and the seller's service attitude is very good, very satisfied, and I will come again ~
The seller's service attitude is also very good, and the pants fit me well, which is the effect I want. It's great. My friends say it's good-looking, so I will come here often in the future and praise it! Pants are really affordable. They look good and save money. The version is fashionable, loose and slim, which is my favorite type. It's very good in workmanship and material. It's a high-quality trousers! ! !
fits perfectly
They are cute but they aren't "baggy". Maybe I should have gotten a bigger size, but that's on me. Quality not bad either!
Pants have a particularly good upper body effect, and the legs are straight, but they are not fat. The real thing is better than the photos, and the quality is even better. It's really a big surprise after receiving the goods, and the logistics is also very powerful. It will be delivered soon and will come again.
The quality is quite good, the back of the waist is elastic, and the hardware of the front button zipper is quite good, so it won't pull. The fabric feels good, and you can wear it after washing it tomorrow.
The logistics is fast, the quality is good, there is no smell, the material is good, it fits me well after trying, and I like loose ones in summer. It's good to buy a bigger one, and the color is good. It's the color I want. I'm not disappointed. When summer comes, I need to have some suitable jeans to wear, hahaha! Recommended to buy, cost-effective!
they are so cute omg i got an M when usually i’m an S so if u want them baggier i recommend that
In order to choose this pair of trousers, I visited many shops, but I was not particularly satisfied. I accidentally found this pair of trousers, and the housekeeping evaluation was good. I simply bought it. After receiving it, it was really worth the money. The fabric was pure cotton, which felt very soft and much better than expected. It also fitted me when I tried it on, and the size recommended by customer service was appropriate.
There were all kinds of worries when I was shooting, but after receiving the goods, it made people feel that the price is high. The trousers are really good, the elasticity is very good, the fabric feels very comfortable, and the workmanship is better than other trousers. The stitching of this trousers looks very firm and won't open. I tried it on and it is very slim , The color and style are also very fashionable, it is very good to match clothes, it can be matched with T-shirts and shirts, I like it very much, praise