SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Pants have a particularly good upper body effect, and the legs are straight, but they are not fat. The real thing is better than the photos, and the quality is even better. It's really a big surprise after receiving the goods, and the logistics is also very powerful. It will be delivered soon and will come again.
There were all kinds of worries when I was shooting, but after receiving the goods, it made people feel that the price is high. The trousers are really good, the elasticity is very good, the fabric feels very comfortable, and the workmanship is better than other trousers. The stitching of this trousers looks very firm and won't open. I tried it on and it is very slim , The color and style are also very fashionable, it is very good to match clothes, it can be matched with T-shirts and shirts, I like it very much, praise
I love these jeans. It is very individual, loose and comfortable to wear, and can also lengthen the line of the legs. Show the line of the legs, simple and rich in design. It can mainly show the long legs, the texture is soft, delicate and light, and it is very comfortable to wear. The breathability is very good, and the version is very good and very skin-friendly. It's still very fashionable, I like it very much, and the express delivery is also very fast, and the quality of after-sales service is also very good, give your home a like
The logistics is fast, the quality is good, there is no smell, the material is good, it fits me well after trying, and I like loose ones in summer. It's good to buy a bigger one, and the color is good. It's the color I want. I'm not disappointed. When summer comes, I need to have some suitable jeans to wear, hahaha! Recommended to buy, cost-effective!
Pants have a particularly good upper body effect, and the legs are straight, but they are not fat. The real thing is better than the photos, and the quality is even better. It's really a big surprise after receiving the goods, and the logistics is also very powerful. It will be delivered soon and will come again.
There were all kinds of worries when I was shooting, but after receiving the goods, it made people feel that the price is high. The trousers are really good, the elasticity is very good, the fabric feels very comfortable, and the workmanship is better than other trousers. The stitching of this trousers looks very firm and won't open. I tried it on and it is very slim , The color and style are also very fashionable, it is very good to match clothes, it can be matched with T-shirts and shirts, I like it very much, praise
perfect
Я заказала L, рост 160 см, вес 57 кг., весят на бёдрах, а так нормально, ткань хорошая, но где-то так себе прошито, что нитки торчат, и мне не понравилась нашивка сзади думала будет как на картинке😋 а так хорошие джинсы
There were all kinds of worries when I was shooting, but after receiving the goods, it made people feel that the price is high. The trousers are really good, the elasticity is very good, the fabric feels very comfortable, and the workmanship is better than other trousers. The stitching of this trousers looks very firm and won't open. I tried it on and it is very slim , The color and style are also very fashionable, it is very good to match clothes, it can be matched with T-shirts and shirts, I like it very much, praise
The fabric of trousers is soft to the touch, and the version is very positive. The most important thing is that the details of trousers are very good and distinctive, which is very suitable for me to wear. There is no thread. It is still very cost-effective to buy two, which is much more cost-effective than going to the store. It is novel in style, fashionable in style and fashionable in clothes, which fully meets the aesthetic requirements of young people. It is worth buying, strongly recommended, and most importantly, the store service is in place and answers carefully.
Very good quality and fast shipping. The price is much more affordable than other stores. It is exactly the same as the seller's description. The recommended size is just right. It completely exceeds the expectations. The packaging is very careful. I am very satisfied with a shopping.
super article
The baby has received it. The packaging is very good. The trousers are not damaged and dirty. The fabric is very soft, delicate and comfortable. The size is also standard. The recommended size on the details page is just right. The workmanship is exquisite, the style is fashionable, and the color of the version is very beautiful. There is no color difference. This price in the same paragraph is really cost-effective, much cheaper than the clothing store, and the cost performance is quite high! I will still patronize this store in the future!
The seller's service attitude is also very good, and the pants fit me well, which is the effect I want. It's great. My friends say it's good-looking, so I will come here often in the future and praise it! Pants are really affordable. They look good and save money. The version is fashionable, loose and slim, which is my favorite type. It's very good in workmanship and material. It's a high-quality trousers! ! !
Joker colors, good and perfect jeans, no odor, no color difference, very comfortable to wear, like it very much, the version is also pretty good, and everything goes well with it. The most important thing is that pants look good with foreign style, which is much cheaper than those bought in physical stores. The size is just right, it's really super good, and the color of the pants doesn't fade after washing in water. It's really great.
In order to choose this pair of trousers, I visited many shops, but I was not particularly satisfied. I accidentally found this pair of trousers, and the housekeeping evaluation was good. I simply bought it. After receiving it, it was really worth the money. The fabric was pure cotton, which felt very soft and much better than expected. It also fitted me when I tried it on, and the size recommended by customer service was appropriate.
I'm an old customer, and I bought the pants that I used to wear well, so I bought them back ~ I chose wide-leg pants this time, and the quality of the pants is as good as ever, and the elasticity is particularly strong, so I won't feel tight in any activity. My legs are a little thick, the pants are very thin, the color is the same as the picture, and the seller's service attitude is very good, very satisfied, and I will come again ~
Joker colors, good and perfect jeans, no odor, no color difference, very comfortable to wear, like it very much, the version is also pretty good, and everything goes well with it. The most important thing is that pants look good with foreign style, which is much cheaper than those bought in physical stores. The size is just right, it's really super good, and the color of the pants doesn't fade after washing in water. It's really great.
it's pretty okay for the price 🍅
queda hermoso
I like these pants very much, and the material is comfortable. It feels comfortable and elastic. It won't be as tight as the jeans I wore before. It feels comfortable, natural and casual, with long legs and moderate thickness. I really like it, it's very comfortable, it's better than I expected, it's really great, and the price ratio is very high!
Pants are very nice, with long legs and skinny legs. The size of pants is just right, and what clothes to wear is also versatile. I have chosen this house for a long time, and I am not disappointed at all. I especially like it, and it has good elasticity. It is very comfortable to wear, not tight, and the price is right. I can place an order if I like it! !
جميل
The quality is quite good, the back of the waist is elastic, and the hardware of the front button zipper is quite good, so it won't pull. The fabric feels good, and you can wear it after washing it tomorrow
Lo pedí en L peso 60 KG y mido 1.60 creo que lo debí haber pedido una talla más para q se vea más holgado pero de por si es muy alto tengo que usar zapatos grandes para usarlo (me gustaría que fuera más ancho)