Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
крутые берите не стесняцтесь все аккуратно привезли
Very nice jeans, excellent quality, fits well and looks great on.
These jeans are of very good quality, with nice embellishments, and fit perfectly.
Very nice jeans, the rhinestone embellishments are beautiful, the denim is durable, and they fit well.
The jeans are of very good quality, and the rhinestone embellishments are very nice.
Great! The M logo looks great, and the jeans are of very good quality and durable.
This cargo denim skirt is a fashion statement! It's edgy with all the pockets and zippers.
Stunning jeans with a unique distressed style. The 'MR' embroidery adds a personal touch.
The jeans are very good, the quality is very good, the inlaid decoration is also very beautiful, great
Very good, good quality, the decoration is also very beautiful, I like it very much, I highly recommend it
Very cool trousers, the rivets are very cool, the denim fabric is very good, the quality is very good
The quality of the jeans is very good, the denim is very strong and durable, and the rivets and M logo are very nice
I like this pair of jeans very much. The M logo is very nice and the rhinestones are very beautiful.
The quality of the trousers is very good, the decoration on the back is very nice, the rivets and rhinestones are very nice
Nice trousers, the decoration is very nice, the quality of the trousers is also very good, the denim is also very durable
The jeans are very good, the rivets are cool, the M logo is nice, and the quality is very good
Very good pants, they fit well and are very nice. The decoration on the back is also very nice.
Very cool, very comfortable to wear, very good
немного большие на рост 168, но ремень спасает. очень понравились и качество супер, но немного не нравится, что торчат нитки, но как я поняла так и должно быть
Great jeans, the rivets and rhinestones on the back are very nice, very beautiful
Very good jeans, the denim is very soft and comfortable to wear, and the rivets on the back are very nice and beautiful
Very fashionable pants, the overall look is very good, and the rivets on the back are even more
Very fashionable and very nice
Very cool jeans, the decoration and M logo on the back are very nice, and they are very comfortable to wear
The pants are very good, very nice, the rivets and rhinestones inlaid on the back are very beautiful, very fashionable and I like them very much