SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I’ve tried countless yoga pants, but these are hands down the best! The fit is spot - on; they hug my curves in all the right places while still allowing for a full range of motion. The material is thick enough to be non - see - through yet breathable, which is a huge plus. After multiple washes, they haven’t pilled or lost their shape. The color is vibrant and true to the product photos. Whether I’m doing yoga, going for a jog, or just lounging at home, these pants are my go - to. Highly recommend!
Jogging très bonne matière avec le logo alo rien à dire
Fantastic Quality and very comfortable, highly recommended
Excellent quality! Very pleasant material.
посылка получена, быстрая доставка, качество отличное, мягкая и очень приятная ткань, тянутся хорошо, на мои 85 кг размер XL самое оно. Спасибо большое продавцу за качественный товар.
I love it!! Best leggings I ever had!!
These yoga pants are an absolute game-changer! The fabric is incredibly soft and stretchy, providing a second - skin feel that moves with my body during even the most challenging poses. The high - waist design offers excellent tummy control and stays in place, no rolling down or slipping. What's more, the moisture - wicking technology keeps me dry throughout my workout. I love the sleek, minimalist look too-they're perfect for both the studio and running errands. Five stars without hesitation!
I'm completely obsessed with these yoga pants! The fabric is like a cloud against my skin-so soft and buttery that I never want to take them off. The elasticity is out of this world; they stretch to accommodate every pose during my yoga practice and bounce right back, ensuring a perfect fit every time. The side pockets are a game - changer, allowing me to carry my essentials without any bulk. And the trendy design means I can effortlessly transition from the gym to casual outings. After wearing them for weeks, they still look brand - new, with no signs of pilling or fading. These are truly the best yoga pants I've ever owned!
I've tried countless yoga pants, but these are hands down the best! The fit is spot - on; they hug my curves in all the right places while still allowing for a full range of motion. The material is thick enough to be non - see - through yet breathable, which is a huge plus. After multiple washes, they haven't pilled or lost their shape. The color is vibrant and true to the product photos. Whether I'm doing yoga, going for a jog, or just lounging at home, these pants are my go - to. Highly recommend!
These yoga pants are a must - have for any active person! The innovative four - way stretch fabric adapts seamlessly to every movement, whether I'm flowing through vinyasas or doing intense squats. The hidden waistband pocket is a genius addition-it's perfect for stashing my keys or phone during outdoor runs. They wash beautifully and haven't faded even after months of use. Stylish, functional, and incredibly comfortable, I'm buying another pair in a different color!
These yoga pants are a must - have for any active person! The innovative four - way stretch fabric adapts seamlessly to every movement, whether I’m flowing through vinyasas or doing intense squats. The hidden waistband pocket is a genius addition—it’s perfect for stashing my keys or phone during outdoor runs. They wash beautifully and haven't faded even after months of use. Stylish, functional, and incredibly comfortable.
איכותי וטוב
מהמם איכותי ברמות
מושלם
לקחת מידה אחת יותר בשביל שישב כמו שצריך
foarte frumosi si de calitate foarte buna
Очень хорошие♨️💪🙏дякую вам💛💙🕊🌍❤️💐
The quality is surprisingly amazing , very soft I would say fits I little smaller , amazing leggings , shipping was fast , delivery company was very responsible and nice !