SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm very satisfied 5 stars
a prima vista ottimo articolo. si adattano molto bene ai miei sedili e fanno una bella figura. appena installati da valutare durabilità. prodotto consigliato
Very nice product. Matches our car seats very well. Thanks.
Adaptou-se perfeitamente ao Toyota Corolla SEG 2006. O acabamento ficou ótimo. Apenas a tonalidade do cinza destoou um pouco do tom original do couro, puxando levemente para um bege acinzentado. Ainda assim, o resultado ficou bom, tanto visualmente quanto no uso diário. No conjunto geral, a solução foi excelente e a ideia de preservar a originalidade do couro merece elogios. Parabéns!
monta bene su Fiat Ducato x 244 , rimangono ben tesi, sembra fatto bene, vedremo la durata nel tempo
great fit
encajo perfecto, tiene casi el mismo color que los asientos de mi auto, por lo que pasa bien desapercibido
Ok
Looks like on pictures. Fit good for my Kia Sedona
good
Bien. Se ajusta bien y calidad aceptable. Hubiese sido perfecto si la bolsa que lleva delante quedase cerrada aunque fuese con un poco de velcro. Por lo demás muy bien
nf 소나타에 딱맞고 좋습니다 생각보다 괜찮았습니다. 고무 밴드 부분이 현재는 타이트하게 묶여 있지만 나중에 좀 늘어질 것 같아 걱정입니다. 하지만 만족합니다.
До Львівської області замовлення надійшло до двох тижнів,якість хороша,був легкий запах але за добу вивітрився,замовляла для тойоти лендкрузер
se miran de muy buena calidad son increíbles llegaron super rápido recomiendo al vendedor
good product as described fits and looks great, perfect to protect the seat of the van recommended seller and product.
buen material, lo recomiendo ampliamente.
Excelente, le quedo muy bien a mi crv 2006
queda perfecto y es fácil de poner
muito bom e acima da expectativa. Comprei um só para experimentar e agora já pedi o segundo e para o banco traseiro.
Pokrowce są piękne. W rzeczywistości dużo ładniejsze niż na zdjęciach. Po dotarciu są dość mocno pogniecione, ale po kilku dniach wszystkie załamania się ładnie rozprostowaly. Trudno mi określić z czego są wykonane, ale są bardzo przyjemne w dotyku i doskonałej jakości.Jak na razie mimo kolorowych ubrań nie barwią się , więc to duża zaleta przy jasnych kolorach. Oryginalne siedzenia były po bokach spękane, teraz wyglądają idealnie . Moj samochód to Subaru tribeca. Fotele są dość duże. Pokrowiec jest idealny. Bardzo łatwy montaż . Zakupu dokonałam kierując się opiniami odnośnie rozmiaru i jakości, ale opis sprzedawcy jest dokładnie taki jaki towar dostarczył . Polecam wszystkim z czystym sercem. Życzę wszystkiego dobrego i pozdrawiam serdecznie.
Se ajusta muy bien a cualquier vehículo, un poco débil las amarras elásticas, pero buen material.
super recomendo o encaixe e perfeito
perfect fit for my astra h. good colour match fir the factory leather. cant see the rip in the seat base now
EXCELENTE PRODUCTO, SOLO QUE ME GUSTARÍA TAMBIEN EL RESPALDO DEL ASIENTO EN EL MISMO DISEÑO. RECOMIENDO ESTE PRODUCTO ES TOTALMENTE FABULOSO, HASTA PARECE AUTO NUEVO
This looks good and fits smaller to standard size seats.