SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
La verdad ,no esperaba que quedara tan bien en el asiento ,ademas te sientas y no está frio como me parecia ,lo recomiendo.
bon produit, s'adapte bien à un siège baquet, c'est le deuxième que j'achète et mon chien aime beaucoup 😁 et le siège est bien protégé
excellent qualily, fits our Volvo XC90 seats very well
Las fundas cumplen con la descripción, el material se siente bien y ajustan casi perfecto en mi asiento (Ford Fucos Sport 2008) desearía hubiera sido unos 5 centímetros mas largo, a lo ancho quedaron muy bien, el único detalle fue que los anclajes plásticos traseros no llegaron en una de las fundas, le pido al vendedor que cuide ese detalle, definitivamente volvería a comprar, esta vez los del asiento trasero.
le produit est parfait pour mercedes 220C , il manque rien , livraison à la main propre gratuit et avant la date par 6-jours ,...parfait
perfeitas, amei a compra está aprovado, material muito bom, parece resistente, gostei muito da compra
Excellent product, very useful for protecting the seat fabric from stains and wear. If it were 1" larger it would be perfect.
Produto excelente! Alta qualidade, desempenho acima do esperado e ótimo custo-benefício. Superou minhas expectativas em todos os aspectos. Recomendo fortemente para quem busca eficiência, durabilidade e satisfação garantida. Comprarei novamente com certeza!
Está muy linda, maravillosa le cae perfecto al Subaru Outback, estoy pidiendo más y también el espaldae, gracias
Muito bem feito e bom acabamento. Recomendo muito. Segue anexo algumas fotos. Usei no meu Kia Carens 2009 (Kia Bongo) e ficou muito bom.
bonjour le colis est bien arrivée, très jolie c'est un semi cuir, je l'aime bien, la couleur ça me va, la taille correct je recommande le produit et le vendeur.
These seat covers are excellent . Quality, inexpensive and great to protect the fabric of my seats
Polecam, solidnie wykonane, dobrze pasuje- Mercedes B w245.
Perfect fit on my Mk7 GLI.
Paczkę otrzymałem przed terminem. To już mój trzeci zakup tych pokrowiców. Jestem mega zadowolony. Są świetne. Polecam.
Passt super auf dem Sitz 💺 von Mercedes W211
EXCELENTE!! Todo perfecto!! Queda perfecto y discreto en el MG4. Mejor de lo que me esperaba.
Wreszcie otrzymałem moją paczkę. To już mój trzeci zakup. Jestem bardzo zadowolony. Polecam wszystkim.
En Mercedes GLK va perfecto
déjà installé sur la Grand C4 Picasso sympathique pour le siège merci au vendeur
Delivery time was super fast to the Netherlands. The sending was a combination of several orders. Article was good wrapped in and received in good condition. Article is made from excellent quality material and looks/ works great. Seller is recommended for more deals. .
la funda se ajusta perfectamente a rejuvenecido los sillones muy contento os lo recomiendo
Se ajustan y cubren los laterales del asiento, perfectamente !! Ya he comprado 4 !!
Paczkę otrzymałem przed terminem. To już mój drugi zakup tego produktu. Jestem bardzo zadowolony. Polecam. Dziękuję bardzo.
Hola amigos mi paquete 📦 llego super rápido y es de muy buena calidad anteriormente ya compre este producto en otro color lo recomiendo ampliamente