Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, it's very small but that's on me for not reading the site chart properly, I will give this to my friend and buy another piece. Took a little longer to recieve but that's the courier's fault.
Amei ❤️
사이즈가 조금작게나온것같아요
poza tym że trzeba brać większy rozmiar to bardzo fajna
Es bella de buen material lamentablemente no me quedo sin tallas pequeñas.
je reconnais cet article bonne qualité
Вау
lindo
Attention taille vraiment vraiment très petit.
es mejor pedir dos tallas mas si eres muy caderona
perfeita
Good
Use the size chart to pick a your size, you need to size up for this skirt
예쁘고 좋아요~!! 크기 잘 확인해서 사세요 허리가 조여요!!
Small size, so size up. I'm normally an S but bought M, which fits perfectly.. Has safety shorts attached, however I removed them as zip was on side, and I prefer zip on back, and also fits 'better without shorts attached.
wszystko super, towar zgodny z opisem
für mich ist es zu klein aber ich kann jemand schenken der reinpasst wird
허리가 얇은 편이라 XS를 구매했는데 허리는 맞았지만 골반에서 끌어올리는데에 꽤나 애를 먹었어요. 리뷰에서도 하나같이 한 사이즈 크게 구매하라고 하시는데 대체적으로 동의합니다.
it fit although it doesn't have an elastic band or something to help put it on either way its great!
A saia é ótima, tem um bom tecido, veste bem e ainda possui um short por baixo! Porém, cabe mencionar que pode ficar um pouco apertada dependendo do tamanho. Tenho 1,56m e 45 kg, comprei a M e ficou só a conta! Então, tome cuidado na hora de comprar! E se houverem dúvidas, podem me contatar pelo meu insta @clarinha.mbm
O processo de venda, envio e recebimento foi normal e dentro do tempo estimado. A saia é muito fofa, a cor é muito bonita, bom acabamento e o tecido é razoável (está adequado ao preço), porém o tamanho é bem pequeno. A saia é reta e não passou no meu quadril mesmo que eu tenha escolhido um tamanho adequado para mim. Tenho 81 de quadril e 60 de cintura e o S não coube.
A saia é fofa,pedi um M pois visto M,mas um M é bem curto,felizmente tem short por baixo! Ficou ótimo com o meu cosplay
HICE BIEN EN ELEGIR UNA TALLA XL ME QUEDÓ BIEN, MIDO 1.66 Y PESO 55 KG Adjunto fotos al rato.
Muy delgada
ㅋㅍ에서 만원에삿는데ᆢ재질 걍 똑같은.오히려 구겨진곳없고 더 깔끔.