Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Es bastante larga
calidad precio bien
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muy bonita
Muy bonita y buen tejido
Ok
Yo la pedí en talla M porque no quería que me quedara demasiado ajustada, y efectivamente me quedó muy bien, no es demasiado larga porque yo mido 1,53 y me quedo a la altura justa, es fresca, cómoda y bonita. Para ser talla M, no es grande y se ajusta bien a mi cuerpo. Pienso que ha sido una buena compra
No es la misma que en las fotos, el estampado no es exactamente ese, hay muchas fotos en los comentarios. Aún así es bonita y sienta genial. Tenía miedo de que el tejido clareara al estirarse pero no. La cinturilla lleva un elástico estrecho que aprieta y se marca un poco.
Conforme à la description. Excellent rapport qualité-prix. Je l'aime beaucoup. Joli motif. Bien meilleure que ce à quoi je m'attendais pour le prix. Elle taille un peu petit (le M est parfait pour moi alors que je fais normalement du S) et est très longue (elle atteint mes pieds alors que je l'ai mise à la taille et que je mesure 1m64 pour 60kg) L'intérieur est doublé (marron foncé).
Correspond parfaitement, je recommande !
not the same color AT ALL but it fits really good and it's still cute and stylish, it has a bit of stretch but not much so choose true to size
Magnifique
queda perfecta
Me ha gustado mucho, pero quizás tenga que pedir una talla más, suelo usar M pero queda demasiado justa de cintura
Bom
falda larga con forro, el color no es el mismo pero es bonita 160cm 65kg perfecto 👌
La experiencia de compra fue excelente. La prenda que recibí tiene una tela realmente agradable al tacto; es suave, ligera y de alta calidad, perfecta para llevar en cualquier ocasión sin que resulte incómoda. Me encantó cómo se ajusta al cuerdo, proporcionando una sensación de confort que se mantiene a lo largo del día. Además, los acabados son impecables, lo que demuestra el cuidado y la atención al detalle en su confección. Los colores y el material dan la impresión de que curarán mucho tiempo, incluso después de varios lavados.
Queda genial
magnifique !
Não compraria denovo mas da pra usar porém não se parece nada com Zara