Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Якість чудова.
якісь хороша, думала талію будуть стягувати але ні, брала розмір с на обхват стегон 95, довжина ідеальна, на мій зріст 158 сіли добре
Muy buena calidad
Increíble calidad. Tejido grueso, no transparenta y se ajusta muy bien
Отличного качества за эту цену. Соответствует размеру
Lindo está súper lindo súper lindo me canganga mucho mucho
Классные
מכנסי טייץ באיכות טובה באופן מפתיע. אהבתי מאוד. מחטב בצורה טובה, עדיף לקחת מידה פחות ממה שנדמה לכם בשביל חיטוב מיטבי.
A bit thin, I ordered grey and they came in a light ice blue but they’re really nice and I would order again, runs a bit big, super stretchy
buena calidad. es 3ra vez que compramos
great fit extra small would be perfect
👌🏻👌🏻
bardzo dobra jakość
These leggings are incredibly comfortable and versatile. The fabric is soft, stretchy, and breathable, making them perfect for workouts or casual wear. They fit snugly without being too tight and offer great support throughout the day. The high waistband is flattering and stays in place, even during intense movement. I love how they move with my body and don’t lose shape after washing. Whether I'm at the gym, running errands, or lounging at home, these leggings are my go-to choice. Stylish and functional, they pair well with any top. Overall, a fantastic addition to any wardrobe. Highly recommended!
Super
XS perfect size nice quality
Легінси супер приємної якості, я навіть не очікувала. Сидять як друга шкіра.
Buena calidad. El borde del glúteo apretaba y corta un poco la figura. Pero excelente producto!
Sehr schöne lehgins, gute Qualität, ust kocht durchsichtig, mit einem shapingeffect, rutscht nicht ist sehr gut
Тканина нормальна,взяла с ,то обтягує нормально
класні лосіни, не просвічують, колір гарний, трохи цупка тканина знизу, що трохи забруднює натягування на пятку
Fast delivery in a combined package very good leggings Perfect. Thank you
tienen muy buena calidad m pedí una talla L y estira muchísimo para las q son talla xl están bien ya que estiran bastante
I'm actually crazy obsessed with how good these are!!! they are pretty decent quality and they are Soo comfy! I definitely recommend
Está muy padre, crea una figura muy bonita. Mido 1,58 peso 61 y la talla ch me fue muy bien