SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
o short foi do app vizinho, e caiu bem com essa blusinha, eu achava que usaria ela só na academia, mas vai muito bem em outros locais, também.
Excelente calidad y recomiendo total, viene tal cual la imagen y de excelente calidad, recomiendo chicas cómprenlo !!!!!
تهبل مره حلوووه ومقاسه مناسب
Excelente
Está muy lindo, hace cintura y ya trae las copas incluidas
me encantó es la segunda q compro , les recomiendo comprar una talla más si no les gusta muy ajustada
To już mój kolejny top, są super
muy bueno para hacer ejercicio
Подходить по размеру как надо ткань приятная к телу рекомендую
Me encantó sólo que es muy pequeño, pero la tela es excelente lo amé es perfecto, parece un top muy caro de marca
Amazing, very supportive in the breast area
ótimo
Great fit, i will buy more
esta súper padre muy sexy y se amolda muy bien al cuerpo tiene alto estiramiento y los colores muy bonitos
편하고 괜찮아요. 추천합니다.
Muy bonita. La tela muy linda. Sin duda comoraria más.
Es lindo
Me gustó mucho la calidad
Bonita.
Precioso!
excelente calidad
Calidad buena tela delgada pero suave es muy bonito compren
Excelente prenda, la calidad es buenísima. Trae copas integradas, por lo tanto no es necesario usar Bra. La entrega fue rápida, Normalmente soy talla mediana, pero pedí talla L y me quedo perfecto, mido 1.66 mts si sirve de referencia.
I love the colour. Very good quality and fit perfectly.
Este top-sujetador deportivo es simplemente perfecto. Ofrece la combinación ideal entre comodidad, sujeción y estilo, convirtiéndose en una prenda imprescindible para entrenar. Lo que más me ha sorprendido es lo bien que estiliza: realza la figura de forma natural y al mismo tiempo mantiene todo en su sitio, incluso en entrenamientos de alta intensidad. La tela es suave, elástica y transpirable, se ajusta como una segunda piel y permite moverse con total libertad. Además, no aprieta de más ni incomoda, por lo que se puede llevar durante horas sin problema. El diseño es muy favorecedor, con un corte que resalta la silueta y detalles modernos que lo hacen fácil de combinar con shorts, leggings o incluso para llevar con looks casuales fuera del gimnasio. Es de esas prendas que hacen sentir segura, cómoda y estilizada al mismo tiempo. Un top deportivo bonito, funcional y práctico que sin duda se convertirá en un básico indispensable en cualquier armario.