SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
De mis productos favoritos de esta marca, es muy caliente y no es bochornoso, me gusta el bolsillo adelante y el zipper doble muy cómodo
excellent product
170 cm 75 kg la talla L EU es la indicada para mi. La calidad es excelente, repele muy bien el agua cuando hay lluvia moderada. abriga muy bien estando en movimiento
calidad máxima
Great vest exactly what I was looking for. The zipper can be undone from the bottom or top which is great. The pockets look good. Small amount of fleece on the inside front. 191cm 95kg. Other jerseys from this brand I wear one size smaller. So base jersey in pic is 2xl. Vest was perfect 3xl just a tiny bit of space. Warm and comfy.
Perfect size! Very comfortable
la talla es correcta y queda muy bien , tipo gaba. lo recomiendo
Outstanding, they fit perfectly, and the material and quality are super good—way better than many of the expensive brands here in the US.
Super Qualität. Lässt sich erstmal möchtest negatives sagen. EU XL bei 184 und 86kg
Calidad excepcional. Sientan como un guante. De lo mejor 👌
Quality vest for winter cycling. Very small size. Order two sizes larger. XL corresponds to European S -170cm. 65kg.
Se ve de buena calidad, el envío fue rápido, lástima que me venga pequeño, 168 y 80kg una XL muy ajustado quizás la XXL me venga bien.
素材も素晴らしく良く着心地は抜群に良かった。 サイズ感は身長174cm体重60kgでアジアサイズXLで 丁度良い感じでした。
180cm 80kg size ok
Tiene forro por el pecho y no por la parte trasera mucho mejor así. Es gordito y tiene buena pinta. 189 y 80 kg y la L me queda muy ajustada como yo quería para que no me haga efecto paracaídas con el aire.
Increíble el color, es caliente sin ser sofocante y me gusta mucho el bolsillo del pecho.
Europejskie XL pasuje idealnie na 186 cm i 80 kg
Artículo de muy buena calidad. Talla S Europea queda perfecta para 172 y 62 kg. me queda un poco justo de pecho y bien por todo lo demás, no la pediría más grande ya que me quedaría larga y no se ajustaría bien. Tiene bolsillo con cremallera que viene genial para guardar la llave de casa.
Très bonne qualité je ne connaissais pas la marque YKYWBIKE et j’en suis content il a une fine doublure polaire et il doit tenir vraiment chaud pour l’hiver j’ai pris la taille M européenne je mesure 173 cm 73 kg et il me vas a merveille
193 cm and 90 kg. The EU XL is snug but fits great for what I’m looking for (see: aero).
172cm/62kg. vest size asia L/euro M fits well. Note: photos show their bib& jersey size asia M/Eur S, which are a tight, but still comfortable fit for me. recommended.
このブランドの商品は小さめですワンサイズ大きめが良いです！
tengo que cambiar y pedir talla mayor calidad muy buena
무난함. 180.70 라지사이즈 여유가 있음.
muy buena calidad pero talla pequeño y he tenido que devolver 170 CMS 70 kg pedi L es para ellos M eu ahora pediré XL para tener L eu para mi ws una m