Shipping
We offer international shipping to many countries and regions worldwide. Delivery time depends on the shipping option you choose at checkout. The estimated delivery window is 7–45 business days (excluding processing time).
How do you ship packages?
Orders are shipped using trusted carriers based on your destination, the product’s size/weight, and the fulfillment warehouse. Carrier options may include ePacket, EMS, USPS, and other comparable services.
Do you ship worldwide?
We ship to many destinations worldwide. In rare cases, we may be unable to deliver to certain locations due to carrier restrictions or local regulations. If shipping is not available for your address, we will contact you as soon as possible.
What about customs, duties, and taxes?
Customs duties, import taxes, and local fees (if applicable) are the responsibility of the customer and are determined by your country’s customs authority. By placing an order, you acknowledge that your shipment may be subject to such charges upon arrival.
How long does shipping take?
Shipping time varies by destination and the shipping option selected at checkout. Estimated delivery is 7–45 business days (not including processing time).
*Processing time is typically 1–3 business days. Delivery may be affected by customs clearance, carrier delays, holidays, and peak seasons.
Do you provide tracking information?
Yes. Once your order ships, you will receive an email with your tracking details. If you haven’t received tracking information within 5 business days of shipment, please contact us.
My tracking says “no information available at the moment”.
Tracking updates can take 2–5 business days to appear, depending on the carrier. If your order was shipped more than 5 business days ago and there is still no tracking update, please contact us and we’ll help.
Will my items be sent in one package?
For logistical reasons, items from the same order may sometimes be shipped in separate packages (for example, if they are fulfilled from different warehouses). If this happens, you may receive multiple tracking numbers.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible (ideally within 12 hours). Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. You can request a refund or reshipment if:
- You did not receive the product within the maximum estimated delivery window of 45 business days (excluding processing time).
- You received the wrong item.
- You do not want the product you’ve received — you may request a refund, but you must return the item at your expense and the item must be unused (where a return is required/available).
We do not issue refunds if:
- Your order did not arrive due to factors within your control (for example, providing an incorrect shipping address).
- Your order did not arrive due to exceptional circumstances outside the control of Wassally Store (for example, customs clearance delays, carrier disruptions, or natural disasters).
- Other exceptional circumstances outside the control of https://wassally.store or our logistics partners.
*You can submit refund requests within 15 days after the maximum estimated delivery window (45 business days) has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days (timing may vary by payment provider).
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
bellissimoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooioooooooooooooooooooooo
чудова спідниця, матеріал непоганий. шортики зроблені з того ж матеріалу, що і сама спідниця, майже не просвічують. брала розмір s, мої параметри зріст 161, от 64, об 90
тканина спідниці трохи жорстока, колір хороший, спідниця на замку та має захисні шорти, зі сторони трішки робить ноги товстішими або мені так здається, приїхало швидко замовляла 21 квітня приїхало 1 травня.
Качество швов хорошее, ткань хорошая как по мне немного маломерит, на мои параметры талия 75, бедра 98 она в притык
me encantalo! Tela ajustada. sintética. mantiene bien la forma. Me llevo talla S, muslo 90cm, cintura 66cm perfectamente.Lo recomendo
The material is pure quality
nice material and great for the money
Cute
This skirt is super cute and flowy! The fit is true to size, and the fabric feels great. Easy to dress up or down—perfect for any occasion!
Beware if you’re thick. I should’ve ordered a large. But other than that good quality
I love it! Fits perfectly!
no me la he medido pero espero que me quede bien, soy m y soy algo pequeña de 128 líbras más o menos
The quality is okay for the price. Size chart is accurate so please take your measurements. My body measurements are 31-24-35 and I’m 5ft5in tall. Size xs fit my waist but because of my height and hips it’s waaaay too short. I like short mini skirts but XS is unwearable for me. I will try size S next time.
Parfait ! Je l’avais déjà en gris et j’adore. Taille très bien et très belle qualité ! Exactement la même qualité que si vous allez dans les grandes enseignes mais en trois fois moins cher
La falda es muy bonita, yo soy talla XS o S normalmente pero pedí talla S guiándome por las reseñas y me quedo bastante bien, no me quedo ni ajustada ni floja, sólo que si es muy corta para que lo tomen en cuenta chicas pero si la recomiendo, esta muy bonita y es de buena calidad por el precio, la pediré en más colores!, el envió no fue ni lento ni rápido, tardó como unas dos semanas pero está bien
This is so cute I’m about a 112 pounds the xs fits me good giving me a little snatched look at the waist
Corre pequeño , por lo general soy Médium y me quedo súper pequeño
i am 80 lbs 4’11 the xs fits me okay i wish its a little smaller but the quality is amazing i bought in all three colors
super cute and very pleated, its white enough (just sliiiightly off white) and the shorts r nice. :) fits fine, js measure. theres no stretch, just zipper.
Loveeeee
엄청 기다렸지만 기다린만큼 보람있고 뿌듯합니다ㅜㅜ엄청 기다렸지만 기다린만큼 보람있고 뿌듯합니다ㅜㅜ엄청 기다렸지만 기다린만큼 보람있고 뿌듯합니다ㅜㅜ엄청 기다렸지만 기다린만큼 보람있고 뿌듯합니다ㅜㅜ엄청 기다렸지만 기다린만큼 보람있고 뿌듯합니다ㅜㅜ
Great quality material, no see through, love this skirt, great buyer, thank you
Trop petit c’est un faux xl livraison rapide par contre et sérieux du vendeur dommage j’aurais aimé que ce soit a ma taille la qualité est bonne vraiment dommage
Love love love…excellent material
excelente en diseño, tamaño y textura. la mejor falda que he comprado en internet. tamaño perfecto en XS